Director, Finance Communications

Gap Inc.; San Francisco (CA); On-site; USD 176,500 - 229,400; Full time

Benefits offered by this job

50% discount on regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Comprehensive medical, dental, and vision insurance

Job summary

A leading retail company in San Francisco seeks a seasoned communications leader with 10+ years of corporate experience to elevate its financial narrative. The role involves creating clear and compelling communications for internal and external audiences, supporting investor confidence and employee understanding. Ideal candidates will have a deep understanding of financial communications and the retail industry. Benefits include a generous merchandise discount, competitive PTO, and comprehensive insurance plans.

Qualifications

• 10+ years of experience in corporate communications, preferably financial.
• Experience with publicly traded companies, including earnings cycles.
• Strong ability to interpret financial statements.

Responsibilities

• Evolve Gap Inc.’s financial narrative for clarity and consistency.
• Support strategic storytelling for quarterly financial cycles.
• Manage internal communications programs for enterprise-wide updates.

Skills

Corporate communications

Financial acumen

Storytelling

Exceptional writing

Media relations

Education

Bachelor's degree in communications

Advanced degree (MBA, CPA)

Job description

Overview

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

Our simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

About The Role

Gap Inc. is seeking a seasoned communications leader to shape and elevate the storytelling around our company’s financial strategy, performance, and long term value creation. This role serves as the communications partner to our Finance organization, responsible for crafting clear, compelling narratives that support employee understanding, investor confidence, and the company’s overall reputation.

The ideal candidate brings strong financial acumen, deep experience supporting publicly traded companies, and a solid understanding of the retail and apparel industry. This person understands the rhythms and sensitivities of public company communications—earnings cycles, disclosure expectations, and high stakes messaging—and can translate complex financial and industry insights into accessible, human centered communications for internal and external audiences.

Responsibilities

• Evolve Gap Inc.’s financial narrative, ensuring clarity, consistency, and alignment across internal and external communications.
• Support strategic storytelling for quarterly financial cycles, including contributing to the development of earnings scripts, press releases, and Q&A documents.
• Translate financial results, performance drivers, and strategy into meaningful, engaging narratives that help employees understand business performance and their role in driving it.
• Develop and manage internal communications programs, including content for enterprise wide town halls, leadership forums, financial updates, and other internal moments.
• Support the CFO with speeches, presentations, talking points, and thought leadership content.
• Partner closely with Finance, Investor Relations and Media Relations to ensure financial messaging is accurate, compliant, and strategically positioned.
• Engage with business and financial media in partnership with Media Relations to reinforce credibility and market confidence.
• Provide communications counsel to ensure alignment with legal considerations and public company requirements.
• Build strong cross functional relationships to ensure financial communications are timely, consistent, and integrated across teams and audiences.

Who You Are

• 10+ years of experience in corporate communications, preferably with an emphasis on financial, corporate, or executive communications.
• Experience working within or supporting a publicly traded company, including familiarity with earnings cycles, disclosure requirements, and market‑sensitive communications.
• Strong financial acumen, with the ability to interpret financial statements and distill complex data into clear and compelling narratives.
• Knowledge of the retail and apparel industry a plus including market trends, competitive dynamics, and business drivers.
• Experience partnering with or managing business and financial media.
• Exceptional writing, editing, and storytelling skills—able to convey complexity with clarity, precision, and human relevance.
• Proven success advising senior executives and navigating fast‑paced, high‑visibility communications moments.
• Confident, calm, and collaborative in a highly matrixed, fast‑paced environment.
• Exceptional emotional intelligence (EQ) and diplomacy skills.
• Bachelor’s degree in communications, Journalism, Business, or related field; advanced degree (MBA, CPA) a plus.

Preferred Attributes

• Strong financial fluency and command of financial statements and drivers with ability to translate operating results into clear narratives
• Familiarity with investor communications and engagement
• Ability to influence senior stakeholders and drive strategic communications initiatives.
• Comfortable working in a fast-paced, matrixed organization.

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World"s Best Employers and one of the Best Employers for Diversity.

Salary Range: $176,500 - $229,400 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.