Director, Field Engineering

Charter Communications; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Spectrum is seeking a Director, Field Engineering to lead engineering and construction operations across our network. You will guide front-line leadership, oversee HFC plant management, fiber projects, and ensure service reliability while aligning with strategic growth and deployment goals.

The role emphasizes technical direction, budget oversight, governance, and staff development to sustain high performance and customer satisfaction.

Qualifications

• Bachelor's degree in engineering or related field or equivalent.
• SCTE-BCT/E certification or equivalent preferred.
• 8+ years engineering experience; 5+ years project management experience.

Responsibilities

• Lead and develop a high-performing front-line leadership team to drive results and customer experience.
• Oversee engineering and construction operations, including HFC plant management, projects, security, and new builds.
• Provide technical direction for existing and new technologies; support network planning and strategy.
• Direct field staff for complex fiber projects ensuring timely delivery per SLAs.
• Administer capital budgeting and business planning; recommend bid selections.
• Ensure FCC compliance and maintain documentation and records.
• Lead quality control, mapping/design documentation, and staff development.

Skills

Telecommunications knowledge

HFC/Video/IP Networks

Project management

Decision-making

Supervision & motivation

Computers & software

FCC compliance

Regulations knowledge

Transmission & safety theory

Education

Bachelor's degree in engineering or related field

SCTE-BCT/E certification or equivalent

Job description

Job Summary

Looking to lead the way in engineering and network operations with a company committed to innovation? Spectrum is searching for a Director, Field Engineering to shape the future of our network and construction teams while supporting key operations across our KMA. Your leadership will drive exceptional results, enhance service delivery, and play a pivotal role in advancing Spectrum's product deployment and business growth.

Responsibilities

How You'll Make an Impact

• Lead and develop a high-performing front-line leadership team, guiding their growth to achieve strong results and enhance the customer experience
• Oversee engineering and construction operations, including HFC plant management, project execution, security, and new builds to ensure reliable network performance
• Provide technical direction for new and existing technologies, supporting operational initiatives and collaborating with regional leadership on network planning and strategy
• Direct field staff for complex fiber projects, ensuring timely fulfillment and service in line with service level agreements
• Administer capital budgeting and business planning, recommending bid selections and executing approved budget plans to support growth and expansion
• Ensure compliance with Federal Communications Commission requirements and company QA policies, maintaining accurate documentation and operational records
• Lead quality control programs, oversee mapping and design documentation, and participate in succession planning and staff development

Working Conditions

• Office environment with some travel

Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in engineering, related field or equivalent

Experience

• 8+ years of engineering experience
• 5+ years of project management experience

Skills

• Advanced knowledge of telecommunications / Spectrum's products and services
• Expertise in HFC, advanced video and IP Networks
• Proficiency in managing multiple projects and tasks under pressure
• Strong decision-making and problem-solving abilities
• Effective supervisory and motivational skills
• Competence in using personal computers and software applications
• Deep understanding of FCC compliance, rules and regulations
• Knowledge of local, state, OSHA and power distribution regulations
• Understanding of analog transmission line theory, electronic theory, fiber optic theory, national electric code and national electric safety code

Preferred Qualifications

Education

• SCTE-BCT/E certification or equivalent
• Relevant industry or vendor-specific certifications and training

Experience

• 5+ years of technical management experience