Director, Inside Plant (ISP)

Charter Communications; Billings (MT); On-site; USD 150,000 - 190,000; Full time

Job summary

Charter Communications invites a seasoned Director, ISP, to lead its Inside Plant Operations across the Mountain States Market Area, driving structured practices for stable product delivery and alignment with company goals.

You will manage facilities, HVAC, power, cabling, and compliance, while supporting Technology Operations teams and engineering initiatives, enabling scalable network deployment and service excellence.

Qualifications

• Bachelor's degree in engineering or related field.
• 10+ years engineering experience.
• 8+ years management experience.
• 5+ years of project management.

Responsibilities

• Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture and deliver exceptional customer experiences.
• Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
• Provide hands-on support for Technology Operations teams at colocation and Hub locations.
• Offer engineering operational support for new and existing technologies and initiatives.
• Evaluate and consult with leaders on technical operations, strategic planning, and network operations.

Skills

Spectrum products

HFC knowledge

Project management

PC & software

FCC compliance

OSHA rules

HVAC & power

Transmission theory

Electronics theory

Fiber optics

NEC/NESC

Education

Bachelor's degree in engineering or related field

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead Spectrum's Inside Plant Operations staff and facilities, while driving seamless product delivery and support? As the Director, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration, contributing directly to our mission to keep millions connected.

In this role, you will lead and manage the Inside Plant Operations staff and facilities in the Mountain States Market Area, driving structured and disciplined practices for stable product delivery and alignment with company goals. Support internal and external operational teams with project planning and CAPEX/OPEX spending, ensuring seamless cross-functional communication and collaboration for product deployment and support.

How You'll Make an Impact

• Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture and deliver exceptional customer experiences.
• Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
• Provide hands‑on support for Technology Operations teams at colocation and Hub locations.
• Offer engineering operational support for new and existing technologies and initiatives.
• Evaluate and consult with leaders on technical operations, strategic planning, and network operations.

Working Environment

• 50% office and 50% critical facility environment
• Exposure to moderate noise levels
• Travel required

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in engineering or related field, or equivalent experience

Experience

• 10+ years of engineering experience
• 8+ years of management experience
• 5+ years of project management

License

• Must possess and maintain a valid Driver's License with a safe driving record

Skills

• Extensive knowledge of Spectrum's products and services
• Extensive knowledge of HFC
• Ability to handle multiple projects and tasks, make decisions and solve problems while working under pressure, and supervise and motivate others
• Ability to use personal computer and software applications
• Extensive knowledge of all FCC compliance reports and other rules and regulations
• Demonstrated understanding of applicable local and state rules and regulations, OSHA rules and regulations, both federal and state, and HVAC and power distribution systems
• Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code

Preferred Qualifications

• Knowledge of critical facility construction/maintenance

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well–being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.