Director, Family Engagement & Donor Advocacy

LiveOnNY Inc.; New York (NY); On-site; USD 120,315 - 168,473; Full time

Benefits offered by this job

Medical/Vision/Dental

Tuition reimbursement

Paid time off

Pet Insurance

Life Insurance and Disability plans

Job summary

LiveOnNY Inc. in New York, NY is seeking a Director of Family Engagement Services to lead operations ensuring compliance with the highest standards in organ and tissue donation. This role requires a strong leader with a background in managing complex family interactions and a minimum of 5 years of experience. The position includes responsibilities like supervising staff, managing departmental resources, and actively engaging in family support during critical times. A competitive salary range of $120,315 to $168,473 is offered alongside comprehensive benefits.

Qualifications

• Minimum of 5 years of demonstrated leadership experience in complex family engagement.
• Exceptional verbal and written communication skills.
• Valid driver's license and ability to travel.

Responsibilities

• Directs Family Engagement Services ensuring compliance.
• Provides supervision, coaching, and performance management.
• Responds on-site to donor hospitals for family support.

Skills

Leadership

Crisis Counseling

Communication

Empathy

Management of complex conversations

Education

RN or Bachelor's in social work, psychology, counseling, or related field

Job description

LiveOnNY Inc. in New York, NY is seeking a Director of Family Engagement Services to lead operations ensuring compliance with the highest standards in organ and tissue donation. This role requires a strong leader with a background in managing complex family interactions and a minimum of 5 years of experience. The position includes responsibilities like supervising staff, managing departmental resources, and actively engaging in family support during critical times. A competitive salary range of $120,315 to $168,473 is offered alongside comprehensive benefits.