Director (EPAM/EPIC)

Bridge Technologies and Solutions; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Bridge Technologies and Solutions in Cleveland, Ohio is looking for a leader to direct Revenue Cycle Management strategies and EPIC installation. This position requires accountability for EAPM along with management of budget, timelines, and operational decisions.

The ideal candidate will possess at least ten years of experience in patient accounting operations and management in a healthcare setting. Strong critical thinking skills and the ability to function in high-pressure environments are essential for success in this role.

Qualifications

• Minimum ten years of experience in a large Clinic/Group practice or hospital patient accounting operations.
• Extensive management experience in patient financial reporting and auditing.

Responsibilities

• Directs Revenue Cycle Management EAPM strategies and EPIC installation.
• Manages Budget, Timelines, Operational/Technical Decisions, and Scope/Quality.
• Leads key executive level vendor management responsibilities.

Skills

Critical thinking skills

Decisive judgment

Ability to work under stress

Patient financial reporting functions

Patient account auditing

Education

Bachelor's degree in healthcare administration, accounting or business administration

Job description

JOB SUMMARY:
Directs Revenue Cycle Management EAPM strategies and EPIC installation to ensure alignment with the mission, values and objectives of the department and organization. Accountable for the success of EAPM and manages Budget, Timelines, Operational/Technical Decisions and Scope/Quality. Demonstrates subject matter expertize in one or more of the following domains: Registration, Scheduling, Charging, Coding, Financial Counseling, Billing, HIM, Bed planning, clinical operations administration. Holds project team and readiness owners accountable to deliverables. Reviews and approves communications (e.g., newsletters, cosponsors, executive sponsors, steering committees, etc.) following a stakeholder engagement plan. Partners with cosponsors on material content when presenting to institute leadership and executive sponsors. Actively engages in work-stream activities (e.g., PODS, Institute Demonstrations, Validation sessions). Manages Program and Project Managers and works with direct and indirect (matrix-structured) analysts teams across RCM IT, ITD, CSO, Communications and Training. Act as first point of escalation from program/project manager(s). Leads key executive level vendor management responsibilities with Epic and third party bolt-on vendors. Performs other duties as assigned.

Qualifications

EDUCATION: Bachelor's degree in healthcare administration, accounting or business administration.
LICENSURE/CERTIFICATION/REGISTRATION: None required.
COMPLEXITY OF WORK: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate actions in volatile situations.
REQUIRED EXPERIENCE: Minimum ten years of experience in a large Clinic/Group practice or hospital patient accounting operations. Extensive experience and involvement in management and with patient financial reporting functions, patient account auditing or public accounting required.