Director, Enterprise Resilience & Continuity

Nemours; Wilmington (DE); On-site; USD 180,000 - 240,000; Full time

Job summary

Nemours Children’s Health is seeking a Director of Business Continuity & Resilience to design, lead, and continually improve an enterprise BCM program across clinical operations, IT, facilities, security, and supply chain. You will drive governance, testing, and executive reporting to ensure readiness during disruptions.

The role demands 10+ years of experience in resilience, strong leadership, and the ability to translate risk into practical actions.

Qualifications

• Ten or more years of progressive experience in business continuity, organizational resilience, crisis management, or emergency-management integration.
• Experience designing, implementing, and continually improving an enterprise Business Continuity Management Program.
• Strong expertise in business impact analysis, risk assessment, recovery planning, crises, exercises, corrective actions, and executive reporting.
• Ability to lead through influence and build productive partnerships across clinical, operational, technical, and corporate functions.
• Exceptional written and verbal communication skills for engaging technical audiences and senior executives.
• Strong analytical, organizational, program-management, and decision-making capabilities.

Responsibilities

• Establish and continuously improve Nemours’ enterprise BCM Program, including governance, policies, standards, procedures, templates, and lifecycle management.
• Lead enterprise continuity-of-operations framework and promote consistent implementation across units and regions.
• Oversee business impact analyses to identify critical processes, dependencies, recovery requirements, and recovery strategies.
• Ensure continuity plans remain current, actionable, and aligned with risks and priorities.
• Develop an integrated testing and exercise program validating recovery capabilities across domains.
• Strengthen incident-command readiness through crisis playbooks, tools, and role-based training.
• Collaborate with IT, Facilities, Security to integrate BCM with disaster and facilities recovery.
• Monitor emerging risks and help leaders develop mitigation strategies.
• Create executive dashboards and meaningful performance measures for program maturity and readiness.
• Provide standards and templates to regional and site emergency-preparedness teams.
• Contribute to continuity reviews involving critical third-party providers.
• Build strong relationships with leaders, associates, and vendors.

Skills

Leadership

Strategic thinking

Crisis management

Executive communication

Program management

Interpersonal skills

Education

Bachelor's degree

Master's degree preferred

Job description

Nemours Children’s Health is seeking a Director of Business Continuity & Resilience to design, lead, and continually improve an enterprise BCM program across clinical operations, IT, facilities, security, and supply chain. You will drive governance, testing, and executive reporting to ensure readiness during disruptions.

The role demands 10+ years of experience in resilience, strong leadership, and the ability to translate risk into practical actions.