Director, Enterprise Continuity & Resilience

Resilience Forward; Memphis (TN); On-site; USD 170,000 - 230,000; Full time

Job summary

Methodist Le Bonheur Healthcare seeks a Director of Business Continuity to lead enterprise BCM, aligning governance, standards, tools, and executive reporting to sustain critical services during disruptions. You will integrate crisis management, disaster recovery, IT resilience, and risk management, overseeing planning, testing, vendor resilience, regulatory readiness, and continuous improvement.

This role partners with senior leaders across clinical, operational, IT, facilities, and compliance

Qualifications

• Establish system-wide BCM governance with executive sponsorship and cross-functional oversight.
• Lead BIA methodology development and annual refresh across clinical, operational, and support functions.
• Coordinate with IT DR, cyber resilience, and risk management for aligned recovery expectations.

Responsibilities

• Develop enterprise BCM standards, templates, playbooks, and documentation.
• Oversee business continuity plans for critical functions across MLH entities.
• Design phased continuity strategies for extended disruptions and incidents.
• Partner with Security and Emergency Management for crisis activation and decision support.
• Coordinate vendor and third-party resilience and testing participation.
• Ensure regulatory compliance alignment with Joint Commission, CMS, HIPAA, and local requirements.
• Provide executive-ready dashboards and communications on resilience posture.
• Track BCM metrics, maturity indicators, and planning timeliness.

Skills

Strategic leadership

Governance & stakeholder management

Enterprise risk management

Crisis management

Communication

Education

Master's degree in BCM, Risk Management, IT Security, or related field

Tools

ISO 22301 / BCM frameworks

Job description

Methodist Le Bonheur Healthcare seeks a Director of Business Continuity to lead enterprise BCM, aligning governance, standards, tools, and executive reporting to sustain critical services during disruptions. You will integrate crisis management, disaster recovery, IT resilience, and risk management, overseeing planning, testing, vendor resilience, regulatory readiness, and continuous improvement.

This role partners with senior leaders across clinical, operational, IT, facilities, and compliance