Director, Enterprise Quality & Validation Engineering

Humana Inc; United States; Remote; USD 157,000 - 215,000; Full time

Job summary

Humana, Inc. is seeking a Director of Enterprise Quality Engineering to lead cross-platform quality validation, integration assurance, and end-to-end workflow certification.

The role drives automation, AI-enabled quality practices, and production readiness across multiple segments and platforms. The leader will collaborate with Product, Engineering, DevOps, Architecture, and Platform teams to improve release confidence, production reliability, and enterprise quality outcomes.

Qualifications

• 12+ years of experience in quality engineering or related technical disciplines.
• 5+ years of leadership experience managing technical teams or enterprise-scale quality engineering capabilities.
• Proven experience leading end-to-end testing, integration testing, release validation, or enterprise quality certification in complex environments.
• Hands-on knowledge of test strategy, automation, integration validation, production validation, defect analysis, risk assessment, Agile, DevOps, CI/CD, release management, and production readiness.
• Experience validating complex workflows across applications, platforms, APIs, data flows, and distributed systems, including reliability, resiliency, synthetic monitoring, observability, or operational readiness practices.
• Experience leveraging data, analytics, automation, or AI-enabled practices to improve quality insights, test effectiveness, risk detection, and release readiness.
• Strong executive communication, stakeholder management, analytical, problem-solving, and influencing skills in a matrixed environment.

Responsibilities

• Lead enterprise quality validation strategy for end-to-end business workflows, cross-platform integrations, and multi-segment technology initiatives.
• Establish standards and operating models for integration assurance, release certification, automation, resiliency testing, and production quality validation.
• Provide technical leadership for complex validation scenarios, including dependency mapping, risk-based test planning, automation strategy, test data needs, and environment readiness.
• Partner across engineering, architecture, product, DevOps, release management, operations, cybersecurity, and platform teams to manage quality risks, resolve defects, and improve release readiness.
• Advance automation-first and AI-enabled quality engineering practices to improve test planning, defect analysis, risk prediction, release confidence, and quality insights.
• Own enterprise release certification, including readiness criteria, quality gates, executive reporting, risk escalation, and go/no-go recommendations.
• Drive reliability, resiliency, synthetic monitoring, smoke testing, post-release validation, and production quality practices for critical workflows and integrations.
• Define quality metrics, dashboards, and governance routines to provide visibility into validation progress, dependency risk, defect trends, release readiness, and production outcomes.
• Build and develop a high-performing quality engineering team while fostering a culture of technical excellence, accountability, collaboration, and continuous improvement.

Skills

Quality engineering leadership

Leadership

Testing strategy

Automation

DevOps/CI-CD

Cross-functional collaboration

AI in QA

Executive communication

Reliability testing

Observability

Job description

Humana, Inc. is seeking a Director of Enterprise Quality Engineering to lead cross-platform quality validation, integration assurance, and end-to-end workflow certification.

The role drives automation, AI-enabled quality practices, and production readiness across multiple segments and platforms. The leader will collaborate with Product, Engineering, DevOps, Architecture, and Platform teams to improve release confidence, production reliability, and enterprise quality outcomes.