Director, Enterprise Quality Assurance

MBI; Loudon (NH); On-site; USD 180,000 - 260,000; Full time

Job summary

Malibu Boats Inc. seeks a Director of Quality Assurance to lead enterprise QA across all facilities. This role embeds robust QA across design, manufacturing, and launches, driving defects prevention and operational excellence.

You will oversee APQP, PFMEA, control plans and QC gates while guiding a high-performing team. Responsibilities include cross-functional collaboration with Engineering, Operations, and Supply Chain, driving KPI improvements and strategic QA initiatives for NPI readiness

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, or related field; Master’s preferred.
• 10+ years of progressive experience in plant quality assurance and/or manufacturing quality.
• Deep expertise in APQP, PFMEA, control plans, and in-plant quality systems.
• Six Sigma Black Belt certification preferred.
• Proven leadership of quality assurance teams in manufacturing.
• Strong analytical, problem-solving, and process improvement skills.

Responsibilities

• Lead enterprise-wide APQP activities to ensure quality in new products and processes.
• Oversee PFMEA, control plans, and inspection standards.
• Partner with Engineering and Operations for NPI readiness and engineering changes.
• Establish and maintain quality gates and checkpoints throughout manufacturing.
• Oversee in-plant QA activities including process audits and product inspections.
• Lead defect containment, non-conformance management, and disposition.
• Monitor KPIs like first pass yield, scrap, and rework.
• Drive SPC, data analytics and visual management to improve processes.
• Communicate QA performance to executive leadership and plant management.

Skills

APQP

PFMEA

Control plans

Quality leadership

Data analytics

Education

Bachelor's in Engineering/Manufacturing/Quality

Master's preferred

Tools

QMS software

SPC tools

Data analytics

Job description

Job DetailsJob Location: MBI TN - Loudon, TN 37774

The Director, Quality Assurance is responsible for leading the enterprise-wide quality assurance function with a prevention-oriented, proactive, and “boots on the ground” approach across all Malibu Boats Inc. manufacturing facilities. This role owns advanced quality planning, in-plant quality systems, process audits, quality gates, defect containment, and the flow of work through production. The Director ensures that robust quality assurance processes are embedded at every stage of manufacturing to prevent defects, protect the customer, and drive operational excellence.

Key Responsibilities

Advanced Quality Planning

• Lead enterprise-wide advanced product quality planning (APQP) activities to ensure quality is designed into new products and processes.
• Oversee the development and maintenance of Process Failure Mode and Effects Analysis (PFMEA), control plans, and inspection standards.
• Partner with Engineering and Operations to ensure quality readiness for new product introductions (NPI) and engineering changes.
• Establish and maintain quality gates and checkpoints throughout the manufacturing process.

In-Plant Quality Assurance

• Oversee all in-plant quality assurance activities, including process audits, layered process audits, and product inspections.
• Ensure quality assurance processes are proactive, prevention-focused, and embedded in daily operations at every facility.
• Lead defect containment, non-conformance management, and disposition processes for in-process and finished goods.
• Monitor and drive production quality KPIs, including first pass yield, defect rates, scrap, and rework.

Process & Flow of Work

• Ensure the flow of work through production is supported by robust quality checkpoints and feedback loops.
• Drive standardization of quality assurance processes and best practices across all manufacturing sites.
• Lead root cause analysis and corrective action activities for in-plant quality events and escapes.
• Champion the use of statistical process control (SPC), data analytics, and visual management to monitor and improve process performance.

Cross-Functional Collaboration

• Partner with Operations, Engineering, Supply Chain, and Continuous Improvement to align quality assurance priorities and resources.
• Participate in production planning and new product launch activities to ensure quality assurance readiness.
• Communicate quality assurance performance, risks, and improvement results to executive leadership and plant management.

People Leadership

• Build, mentor, and lead a high-performing quality assurance team across all manufacturing facilities.
• Promote a culture of prevention, accountability, and pride in quality at the plant level.
• Develop talent and succession plans to ensure long-term quality assurance capability and growth.

#MBICareers #MalibuBoats

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, or related field (Master’s preferred).
• 10+ years of progressive experience in plant quality assurance and/or manufacturing quality in an industrial environment.
• Deep expertise in APQP, PFMEA, control plans, and in-plant quality systems.
• Six Sigma Black Belt certification preferred.
• Proven track record of leading quality assurance teams and driving defect prevention in a manufacturing setting.
• Strong analytical, problem-solving, and process improvement skills.
• Excellent communication, interpersonal, and change management abilities.
• Experience with quality management software, SPC tools, and data analytics platforms.

Competencies

• Prevention-oriented and proactive mindset
• Advanced quality planning expertise
• Leadership and team development
• Data-driven decision making
• Process discipline and standardization
• Cross-functional collaboration and influence
• Change management
• Accountability and integrity

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Continuous/C = 67-100%, Frequent/F = 33-66%, Occasional/O = 33%, None/N

Sits hours

Stands hours

Walks hours

Drives hours

Employee Lifts and/or Carries: type amount of weight in each area

Maximum: 50 (lbs) Frequently: 20 (lbs) Occasionally: 35 (lbs)

Employee uses Hands for repetitive activities:

Simple Grasping: Right, Left,

Pushing/Pulling: Right, Left,

Fine Manipulation: Right, Left,

Employee uses Feet for repetitive activities:

Right: , Left:

Employee is required to perform these activities:

Bending At Waist:

Squatting:

Climbing Ladders, Stairs:

Kneeling On Ground:

Reaching Above Shoulder:

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job (i.e., heat/cold, dust/dampness, height; chemical; noise) PPE requirements are included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical 10-hour workdays based upon facility.

Typical 4- or 5-day work week schedule based upon facility and schedule loading.

Overtime is occasional to frequent based on a number of factors.

Required to work indoors and outdoors, year-round and in all weather conditions.

May be required to work during production shutdowns or other “off-schedule” periods to conduct special activities.

Safety glasses required while in production areas

Other PPE may be required based on specific projects.

Competencies

• Accountability, dependability, adaptability, and flexibility
• Coaching, mentoring
• Creative, innovative thinker
• Good decision making and judgment
• Leadership
• Ethics, integrity, honesty
• Willingness to learn

Teamwork

Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Motivation

Measures self against standard of excellence.

Quality

Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Attendance/Punctuality

Is consistently at work and on time.

Dependability

Takes responsibility for own actions.