Director, Enterprise Quality Management Systems

MBI; Loudon (NH); On-site; USD 180,000 - 280,000; Full time

Job summary

MBI is seeking a Director of Enterprise Quality Management Systems (QMS) to define and execute the enterprise-wide quality strategy across Malibu Boats brands and manufacturing locations. You will oversee governance, policy deployment, compliance, audits, risk management, and senior-level quality leadership.

Ideal candidate has 12+ years in quality leadership within manufacturing, and 5+ years directing enterprise QMS across multiple sites.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing, industrial technology, business administration, or related discipline. Master’s degree preferred.
• 12+ years of progressive quality leadership experience in industrial manufacturing or similar environments.
• 5+ years leading enterprise quality systems or multi-site quality organizations.
• Proven ability to influence senior stakeholders and lead audits and regulatory assessments.

Responsibilities

• Establish enterprise quality governance, strategy, policies, and frameworks across operations and supply chain.
• Own audit programs and oversee internal/external audits and corrective actions.
• Lead enterprise quality risk management and CAPA governance.
• Develop enterprise quality scorecards and KPI reporting for executives.
• Drive quality culture and training across multiple facilities.

Skills

Leadership

Executive communication

Strategic thinking

Cross-functional influence

Quality governance

Education

Bachelor’s degree in engineering/quality/manufacturing

Master’s degree preferred

Tools

QMS (Quality Management System)

Job description

Director, Enterprise Quality Management Systems (QMS) – MBI TN, Loudon, TN 37774

The Director, Enterprise Quality Management Systems (QMS) is responsible for defining, establishing, governing, and executing the enterprise-wide quality strategy. The director drives and oversees the comprehensive quality management system that ensures products, services, and operational processes meet regulatory standards, customer expectations, and business objectives across all Malibu Boats brands, business units, and manufacturing locations. This position provides strategic leadership for quality governance, policy deployment, compliance management, audit systems, quality risk management, and enterprise quality standards.

Key Responsibilities

Enterprise Quality Governance

• Establish and communicate the enterprise quality vision, strategy, and policies aligned with company and brand goals.
• Develop a roadmap, including quality standards, policies, procedures, and governance frameworks across operations and supply chain.
• Deploy and maintain the enterprise QMS strategy in phases.
• Act as the designated enterprise authority for QMS governance and quality system effectiveness.
• Establish quality governance councils and management review processes across all business units.
• Lead the development of long‑range quality maturity plans and quality system roadmaps.
• Ensure consistent application of quality standards across all brands and manufacturing locations.

Quality System Ownership

• Provide strategic leadership to the Sr. Manager, QMS Program and related quality system resources.
• Define enterprise requirements for document control, change management, records retention, and procedural governance.
• Establish standardized quality processes and enterprise quality requirements.
• Review and approve enterprise‑level quality procedures and policy changes.
• Ensure integration of quality requirements throughout the product lifecycle.

Audit, Compliance & Certification Management

• Serve as executive owner for enterprise audit programs.
• Direct internal audit strategy, scheduling, governance, and corrective action systems.
• Maintain compliance with applicable quality standards, regulatory requirements, and customer‑specific requirements.
• Oversee third‑party certification activities and registrar relationships.
• Monitor organizational compliance and elevate significant risks to executive leadership.
• Ensure recurring management reviews are conducted and documented according to established standards.

Enterprise Quality Risk Management

• Develop enterprise quality risk management methodologies.
• Lead identification and mitigation of systemic quality risks.
• Investigate the use of tools such as APQP, DFMEA/PFMEA, and Controls Plan for NPI/ECNs.
• Establish governance for CAPA effectiveness.
• Monitor leading and lagging quality indicators to proactively identify emerging risks.
• Lead enterprise quality risk assessments involving products, suppliers, manufacturing processes, and customer experience.

Quality Performance and Improvement Management

• Establish enterprise quality scorecards and executive reporting systems.
• Develop quality‑related KPIs focused on system effectiveness, compliance, customer performance, audit health, and risk reduction.
• Present quality performance trends and strategic recommendations to executive leadership.
• Drive accountability for quality objectives throughout the organization.
• Establish and propel measurable improvement roadmaps tied to cost, quality, delivery, and customer satisfaction.

Quality Culture and Organizational Capability

• Define enterprise quality competency requirements.
• Develop quality leadership development programs.
• Promote a culture of quality ownership and prevention throughout the organization.
• Lead enterprise‑level quality awareness initiatives.
• Ensure quality‑related training systems remain effective and aligned with business requirements.

Strategic Leadership

• Serve as a member of the enterprise quality leadership team.
• Advise executive leadership regarding quality strategy, governance, compliance, and risk.
• Participate in acquisition integration activities, new facility launches, and enterprise transformation initiatives as the quality systems authority.
• Evaluate emerging quality management practices and technologies for organizational adoption.

Qualifications

Education

• Bachelor’s degree in engineering, quality, manufacturing, industrial technology, business administration, or related discipline. Master’s degree preferred.

Experience

• 12+ years of progressive quality leadership experience in industrial manufacturing or similar environments.
• 5+ years leading enterprise quality systems or multi‑site quality organizations.
• Deep knowledge of ISO and other frameworks, good manufacturing practices, enterprise quality systems, strategic planning, decision‑making, and executive communication skills.
• Proven ability to influence senior level stakeholders.
• Demonstrated deployment of ISO‑based (or similar) management systems across multiple facilities.
• Success with operations, engineering, and supply‑chain teams to improve end‑to‑end performance and waste elimination.
• Experience leading external certification audits and regulatory assessments.
• Experience operating in complex, global, and cross‑functional organizations.
• Proven experience developing quality governance frameworks and compliance programs.
• Experience presenting quality system performance to executive leadership and boards preferred.

Certifications Preferred

• Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE)
• ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE)
• ISO 9001 Lead Auditor

Key Competencies

• Enterprise Quality Governance
• Quality Management Systems
• Regulatory & Standards Compliance
• Audit Program Leadership
• Enterprise Risk Management
• Policy Development
• Strategic Leadership
• Executive Communication
• Organizational Change Leadership
• Cross‑Functional Influence
• Quality Culture Development
• Data‑Based Decision Making

Job Competencies

• Accountability, dependability, adaptability, and flexibility
• Coaching and mentoring
• Creative, innovative thinker
• Good decision making and judgment
• Leadership
• Ethics, integrity, honesty
• Willingness to learn
• Teamwork, collaboration, and positive spirit
• Motivation and pursuit of excellence
• Quality focus and continuous improvement
• Attendance and punctuality

Physical Demands

Physical demands include lifting up to 50 lbs. per shift, performing repetitive hand and foot activities, standing, walking, and occasional climbing or kneeling. Reasonable accommodations may be made for disabled individuals.

Work Environment

The role requires working both indoors and outdoors in all seasons, with occasional overtime during production shutdowns or special activities. Safety glasses are required in production areas; additional personal protective equipment may be needed for specific projects. The work schedule typically comprises a 10‑hour day and a 4- or 5‑day week, with occasional overtime as needed.