Director, Enterprise Learning Design and Delivery

The Hartford; Hartford (CT); Hybrid; USD 128,000 - 192,000; Full time

Job summary

The Hartford is seeking a Director of Enterprise Learning Design and Delivery to lead strategy, design, and delivery of enterprise learning solutions. You will advise HR leaders, establish governance for The Hartford Learning Academy, and advance innovative approaches through AI and data-driven insights.

You will partner with business, HR, technology, and external providers to build an integrated capability-building ecosystem and deliver scalable, measurable outcomes.

Qualifications

• 8+ years of enterprise learning experience in a large organization.
• Experience leading complex learning programs or cross-functional teams.
• Strong knowledge of modern learning design, adult learning, and performance consulting.
• Experience leveraging AI, analytics, and emerging tech to modernize learning and drive performance.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Lead the design, development, and delivery of modern, scalable enterprise learning experiences aligned to business priorities.
• Provide strategic leadership for The Hartford Learning Academy, governance, and enterprise-wide upskilling.
• Translate business needs into high-impact learning and performance solutions.
• Collaborate with Talent and HR Learning to address skill gaps from strategic workforce planning.
• Measure impact using data and insights to continuously improve solutions.

Skills

Executive leadership

Learning design

Analytics

Stakeholder mgmt

Instructional design

Program management

AI in L&D

Education

Bachelor’s degree or equivalent

Tools

LMS

Job description

Dir Strat Leadership Prog - TL06BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Role Overview

The Director of Enterprise Learning Design and Delivery (the Director) leads the strategy, design, and delivery of enterprise learning solutions that build critical capabilities and drive business performance. Acting as a strategic advisor to business and HR leaders, the Director translates workforce and performance needs into impactful learning and performance solutions.

The Director provides strategic leadership for The Hartford Learning Academy, establishes enterprise learning governance and design standards, and advances innovative approaches through AI, emerging technologies, and data-driven insights.

The Director leads the development and delivery of modern, scalable enterprise learning experiences that promote skill growth, behavior change, and measurable outcomes.

The Director partners across the business, HR, technology, and external providers to create an integrated capability-building ecosystem.

The Director reports to the VP, Enterprise Learning and is based in Hartford, CT. Candidates based elsewhere in the Northeast may also be considered.

Key Responsibilities

• Lead the design, development, and delivery of modern, scalable enterprise learning experiences aligned to business and capability priorities.
• Provide strategic leadership for The Hartford Learning Academy, including its governance, learning priorities, and enterprise-wide upskilling opportunities focused on critical and emerging capabilities.
• Translate business and performance needs surfaced from consultation into high-impact enterprise learning and performance solutions.
• Work closely with the Talent team to understand skill gaps emerging from Strategic Workforce Planning and use these insights to shape enterprise learning priorities.
• Establish enterprise learning design and delivery standards focused on instructional integrity, application, behavior change, employee experience, and measurable outcomes.
• Evaluate and continuously improve learning solutions using contemporary learning methods, technology, data, and employee insights to provide an excellent employee experience that meets business needs.
• Ensure enterprise learning is high-quality and multi-modal: in-person, virtual, blended, experiential, e-learning, and in-the-flow-of-work.
• Partner across the business, HR, technology, and external providers to design and deliver integrated capability-building solutions.
• Collaborate in a ‘One Hartford’ manner with peers in Talent, HR Learning, and the business unit training groups to ensure enterprise learning solutions align with the overall suite of solutions.
• Use data and insights to measure impact, continuously improve solutions, and inform priorities.
• Optimize internal resources, external partners, and investments to deliver high-quality enterprise learning solutions.

Qualifications

• 8+ years of relevant experience in enterprise learning, learning design and delivery, capability building, talent development, or a related discipline; recent experience in a large, complex public company preferred.
• Demonstrated experience leading complex learning programs, initiatives, or cross-functional teams within a large organization.
• Strong knowledge of modern learning design, adult learning, instructional design principles, performance consulting, and scalable learning solutions.
• Ability to translate business and performance needs into effective capability-building solutions.
• Experience leveraging AI, learning technologies, analytics, and emerging approaches to modernize learning and improve performance.
• Strong program leadership, executive communication, stakeholder management, and influencing skills, with experience managing partners, resources, and investments.
• Ability to work independently and collaboratively, with excellent judgment and decision-making skills.
• Bachelor’s degree or equivalent work experience.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $128,000 - $192,000

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Our Culture

Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.