Director, Enterprise AI Assistants - Roadmap & Delivery

The Travelers Indemnity Company; Hartford (CT); On-site; USD 120,000 - 199,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan matching

Paid Time Off

Wellness program

Volunteer program

Job summary

The Travelers Indemnity Company is seeking a Director, Product Owner – Enterprise AI Assistants in the Hartford area. You will lead a strategic team responsible for enterprise AI capabilities with a focus on adoption, governance, and execution across thousands of users.

This role emphasizes backlog management, architecture alignment, and collaboration with Legal, Governance, and Gen AI leads. A strong Agile mindset and servant leadership are essential to drive enterprise-wide success.

Qualifications

• Three years of work experience in related field.
• Three years of experience motivating/influencing teams.
• Two years of experience in Agile product management.
• Bachelor’s degree in a related field.

Responsibilities

• Lead and develop the AI Assistants Team driving enterprise AI Assistant adoption across Travelers.
• Define, prioritize, and maintain a comprehensive product backlog for AI Assistants ensuring execution-ready work aligned to business outcomes.
• Maintain hands-on involvement in product decisions, backlog refinement, acceptance criteria, and the delivery of AI capabilities across the enterprise.
• Partner with stakeholders across business lines, Legal, Governance, and Gen AI leads to ensure AI Assistant roadmaps align with enterprise strategy and compliance requirements.
• Contribute to product standards and best practices for AI capability enablement, feature rollout, and performance monitoring across teams.
• Troubleshoot and resolve critical product and delivery issues, leading response efforts when adoption, compliance, or platform challenges arise.
• Champion the use of enterprise AI Assistants across the organization through education, stakeholder socialization, and active advocacy.

Skills

Agile product management

Leadership

Communication

Collaboration

Servant leadership

Education

Bachelor’s degree

Job description

The Travelers Indemnity Company is seeking a Director, Product Owner – Enterprise AI Assistants in the Hartford area. You will lead a strategic team responsible for enterprise AI capabilities with a focus on adoption, governance, and execution across thousands of users.

This role emphasizes backlog management, architecture alignment, and collaboration with Legal, Governance, and Gen AI leads. A strong Agile mindset and servant leadership are essential to drive enterprise-wide success.