Director Engineering

IHG Hotels; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

IHG Hotels is seeking an Engineering Director to lead hotel maintenance and engineering across a luxury property, ensuring safety, compliance, and guest comfort. You will mentor a large team, direct daily tasks, and partner with departments to deliver outstanding service.

The role requires extensive building maintenance experience, trades expertise, and professional certifications; hotel experience is preferred. The position is full-time, on-site, with a focus on green initiatives.

Qualifications

• Some college or advanced vocational training.
• Four years' experience in general building maintenance and/or construction or equivalent combination of education and experience
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
• Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
• Hotel experience preferred
• Professional certification and licence if required by law

Responsibilities

• Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
• Use a maintenance programme to ensure the hotel is maintained and in service for our guests.
• Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining 'green' initiatives.
• May be responsible for hotel security to minimise risk of theft, crime and other hazards.
• Ad-hoc duties - unexpected moments when we have to pull together to get a task done.
• This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.

Skills

People management

Maintenance planning

HVAC

Electrical

Plumbing

Carpentry

EPA Certification

Refrigeration

Team coaching

Contractor management

Hotel experience

Education

Some college

Trade/vocational training

Job description

Role Purpose

As Engineering Director you'll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members - making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.

Key Accountabilities

People

Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.

Promote teamwork and quality service through daily communication and coordination with other departments.

Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.

Guest Experience

Help guests needs to ensure their satisfaction.

Use a maintenance programme to ensure the hotel is maintained and in service for our guests.

Responsible Business

Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining "green" initiatives.

May be responsible for hotel security to minimise risk of theft, crime and other hazards.

Ad-hoc duties - unexpected moments when we have to pull together to get a task done.

Accountabilities

This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.

Key Skills & Experiences

Some college or advanced vocational training

Four years' experience in general building maintenance and/or construction or equivalent combination of education and experience

Specialised expertise in plumbing, electrical, mechanical, and carpentry fields

Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required

Hotel experience preferred

Professional certification and licence if required by law