Director of Engineering

Civilian Hotel; New York (NY); On-site; USD 95,000 - 105,000; Full time

Job summary

The CIVILIAN Hotel in New York is seeking a Director of Engineering to lead the operation, maintenance, and repair of hotel facilities and equipment. The role includes managing engineering staff and coordinating a mix of office and property maintenance duties.

Responsibilities include planning maintenance, supervising repairs, and ensuring safety standards while delivering excellent guest service and maintaining facility appearance.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Building Maintenance, Technology, or related field preferred.
• Previous hotel experience preferred.
• Minimum 3 years hands-on experience on minor electrical, plumbing, mechanical and HVAC repairs.
• Ability to read, speak and write English to communicate with guests and staff.
• Boiler/license (stationary engineer) preferred; CMP certification preferred; FLSD certified.

Responsibilities

• Oversee maintenance team day-to-day operations.
• Supervise installation and maintenance of hotel equipment.
• Plan, schedule and prioritize maintenance activities.
• Ensure prompt, professional, and courteous guest service.
• Maintain facilities and amenity standards; report major repairs to management.
• Prepare maintenance reports for management.
• Conduct regular inspections of property, equipment, and facilities.
• Coordinate responses to maintenance inquiries and issues.
• Supervise, train, and develop maintenance staff.

Skills

Mechanical aptitude

English communication

Team supervision

Problem solving under pressure

Education

High school diploma

Associate degree in Building Maintenance

Tools

Hand tools

Electrical tools

HVAC tools

Job description

SUMMARY DESCRIPTION

The Director of Engineering supervises the operation, maintenance, and repair of hotel facilities, equipment, and tools. This involves overseeing and managing engineering staff and may include a mix of both office work and property maintenance work.

ESSENTIAL DUTIES

• Supervising the maintenance team's day-to-day operations.
• Overseeing the installation and maintenance of equipment.
• Planning, scheduling, and prioritizing maintenance team operations.
• Ensuring that guests receive prompt, professional, and courteous service.
• Ensuring that the function and appearance of all hotel facilities and amenities meet standards.
• Reporting major repairs and items which cannot be repaired immediately to management.
• Preparing reports on maintenance topics for management.
• Performing regular property, equipment, and facilities inspections.
• Coordinating responses to maintenance related inquiries and issues.
• Other duties as requested by management or ownership.

RESONSIBILITIES AND AUTHORITIES

• Ensuring the smooth daily operation of the hotel.
• Ensuring the proper functioning of all safety systems.
• Directing and supervising general repairs and preventive maintenance.
• Maintaining accurate and adequate maintenance and safety records.
• Thinking quickly and act appropriately in high‑pressure and emergency situations.
• Taking responsibility for the cleanliness and safety of property and equipment rooms.
• Developing and implementing maintenance and emergency policies and protocols.
• Supervising, training, and developing maintenance staff.

REQUIREMENTS

Education

• High school diploma or equivalent required.
• Associate degree in Building Maintenance, Technology, or a related field preferred.
• Previous hotel experience preferred.

Knowledge

• Must have a minimum of 3 years hands‑on experience working on minor electrical, plumbing, mechanical and HVAC repairs.
• Ability to read, speak and write the English language to communicate with guests and other hotel employees, fully comprehend job assignments.

Skills

• Basic mechanical aptitude for operation and repair of hotel equipment.
• Skill in the use of related tools (including hand and electric tools).

Licenses

• Boiler license (stationary engineer license) preferred.
• Certified Maintenance Professional (CMP) certification preferred.
• FLSD Certified.

Physical

• Must be able to stand for long periods of time.
• May also be required to climb, balance, stoop, kneel, crouch, or crawl.
• Position may also require regular lifting of up to 50 pounds.
• Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighing up to 100 pounds occasionally.

Other

• Ability to obtain and/or maintain any government required licenses, certificates or permits.
• Due to the cyclical nature of the hospitality industry, engineering staff may be required to work varying schedules to reflect the business needs of the hotel.
• Must be able to comply with strict deadlines.

Salary

• $95k - $105k per annum

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non‑exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations.

This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require.

The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").