DIRECTOR, EMERGENCY SERVICES- CHARLOTTESVILLE (FULL-TIME)

Region Ten CSB; Charlottesville (VA); On-site; USD 77,000 - 116,000; Full time

Job summary

Region Ten CSB in Charlottesville, VA seeks a Director III to administer and supervise the Emergency Services Team within the Region Ten catchment area, ensuring compliance with standards and interagency collaboration.

The incumbent reports to the Senior Director of the Center for Emergency and Short term Stabilization and must demonstrate initiative, sound judgment, and strong leadership in crisis services and staff development.

Qualifications

• Master’s degree in a human services field.
• Five years of emergency/crisis services or equivalent experience.
• Licensed as an LCSW or an LPC preferred; license-eligible required.
• Certification as a screener within probationary period.
• Valid Virginia driver’s license and acceptable driving record with insurance for business use.

Responsibilities

• Administers and supervises the Emergency Services Team within the Region Ten catchment area.
• Ensures compliance with applicable standards and interagency relations; develops emergency services planning and staff compliance.
• Reports to the Senior Director for Region Ten’s Center for Emergency and Short term Stabilization; exercises initiative and independent judgment.

Skills

Crisis intervention

Clinical assessment

Leadership

Staff development

Decision-making under pressure

Education

Master’s degree in human services field

Tools

Electronic health records

Job description

REQ: 79000046

POSITION TITLE: DIRECTOR III

GENERAL STATEMENT OF RESPONSIBILITIES: 10

This is a FLSA exempt position in which the incumbent; administers and supervises the Emergency Services Team who provides Emergency Services in the Region Ten catchment area. He/she is responsible for compliance with all applicable standards, interagency and intra-agency relations for emergency services, planning and development for emergency services and staff and program compliance with policy and procedures. The incumbent reports to the Senior Director for Region Ten's Center for Emergency and Short term Stabilization. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies. The incumbent is expected to function with initiative as well as utilize independent judgment consistent with the expectations of the agency, its mission, and direction.

Qualifications

• Master’s degree in human services field

Experience

• Five years of emergency/crisis services or equivalent experience
• Demonstrated supervisory and management experience

Certification/License

• Licensed as an LCSW or an LPC preferred; license-eligible required
• Certification as a prescreener required within the probationary period of employment
• To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.

KSAS

Knowledge of: Behavioral health crisis assessment, intervention, stabilization, and disposition practices; Virginia behavioral-health laws and regulations, including ECO and TDO processes; DBHDS guidelines, licensing standards, and Region Ten policies and procedures; mental health, substance use, co-occurring disorders, and crisis service systems; risk assessment, safety planning, suicide prevention, and management of high-risk situations; community behavioral-health resources and interagency systems; clinical supervision, staff development, and multidisciplinary team leadership; quality assurance, performance improvement, utilization management, and clinical documentation standards; electronic health records, data integrity, and reporting requirements; trauma-informed, recovery-oriented, person-centered, and culturally responsive practices; program planning, policy development, budgeting, and resource management; emergency preparedness, crisis response, and continuity of care.

Skills in: Clinical assessment and crisis intervention; leadership and supervision; staff development and performance management; risk assessment and crisis decision-making; conflict resolution and problem-solving; interagency collaboration and relationship building; communication and consultation; program planning and implementation; quality improvement and performance monitoring; regulatory compliance; data analysis and documentation; training and presentation; time management and organization; emergency response and decision-making under pressure.

Abilities to: Make sound clinical and administrative decisions in high-risk situations; supervise, motivate, and develop staff; manage competing priorities in a fast-paced environment; build and maintain effective community partnerships; interpret and apply laws, regulations, and agency policies; identify and resolve program and service-delivery issues; monitor performance and implement quality improvements; communicate effectively with staff, clients, families, leadership, and community partners; respond effectively to emergencies and critical incidents; promote teamwork, accountability, and professional standards; adapt to changing service needs and regulatory requirements.

ANNUAL SALARY RANGE: $77,452.14 - $116,178.21

GRADE 15

SCHEDULE: Full-time (Exempt)

POSITION LOCATION: 500 Old Lynchburg Rd. Charlottesville, VA 22903