DIRECTOR

Region Ten Community Services Board; Charlottesville (VA); On-site; USD 77,000 - 116,000; Full time

Job summary

Region Ten Community Services Board in Charlottesville, VA, is seeking a Director III to lead the Emergency Services Team and ensure compliance with standards and policies. This FLSA-exempt role oversees program development, staff supervision, and interagency coordination.

The incumbent reports to the Senior Director for Region Ten's Center for Emergency and Short term Stabilization and uses independent judgment to advance the agency's mission in crisis services and behavioral health.

Qualifications

• Master's degree in human services field is required.
• Five years of emergency/crisis services or equivalent experience.
• Licensed as an LCSW or an LPC preferred; license-eligible required.

Responsibilities

• Administers and supervises the Emergency Services Team in the Region Ten catchment area.
• Ensures compliance with standards, policies, and interagency relations.
• Plans and develops emergency services programs and monitors performance.

Skills

Leadership

Crisis intervention

Staff development

Risk assessment

Communication

Interagency collaboration

Program planning

Data analysis

Policy compliance

Education

Master's degree

Job description

REQ: 79000046

POSITION TITLE: DIRECTOR III

GENERAL STATEMENT OF RESPONSIBILITIES: 10 This is a FLSA exempt position in which the incumbent; administers and supervises the Emergency Services Team who provides Emergency Services in the Region Ten catchment area. He/she is responsible for compliance with all applicable standards, interagency and intra-agency relations for emergency services, planning and development for emergency services and staff and program compliance with policy and procedures. The incumbent reports to the Senior Director for Region Ten's Center for Emergency and Short term Stabilization. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies. The incumbent is expected to function with initiative as well as utilize independent judgment consistent with the expectations of the agency, its mission, and direction.

QUALIFICATIONS:

EDUCATION:

• Master’s degree in human services field

EXPERIENCE:

• Five years of emergency/crisis services or equivalent experience
• Demonstrated supervisory and management experience

CERTIFICATION/LICENSE:

• Licensed as an LCSW or an LPC preferred; license-eligible required
• Certification as a prescreener required within the probationary period of employment
• To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.

KSAS

Knowledge of: Behavioral health crisis assessment, intervention, stabilization, and disposition practices; Virginia behavioral-health laws and regulations, including ECO and TDO processes; DBHDS guidelines, licensing standards, and Region Ten policies and procedures; mental health, substance use, co-occurring disorders, and crisis service systems; risk assessment, safety planning, suicide prevention, and management of high‑risk situations; community behavioral-health resources and interagency systems; clinical supervision, staff development, and multidisciplinary team leadership; quality assurance, performance improvement, utilization management, and clinical documentation standards; electronic health records, data integrity, and reporting requirements; trauma‑informed, recovery‑oriented, person‑centered, and culturally responsive practices; program planning, policy development, budgeting, and resource management; emergency preparedness, crisis response, and continuity of care.

Skills in:

• Clinical assessment and crisis intervention
• Leadership and supervision
• Staff development and performance management
• Risk assessment and crisis decision‑making
• Conflict resolution and problem‑solving
• Interagency collaboration and relationship building
• Communication and consultation
• Program planning and implementation
• Quality improvement and performance monitoring
• Regulatory compliance
• Data analysis and documentation
• Training and presentation
• Time management and organization
• Emergency response and decision‑making under pressure

Abilities to:

• Make sound clinical and administrative decisions in high‑risk situations
• Supervise, motivate, and develop staff
• Manage competing priorities in a fast‑paced environment
• Build and maintain effective community partnerships
• Interpret and apply laws, regulations, and agency policies
• Identify and resolve program and service‑delivery issues
• Monitor performance and implement quality improvements
• Communicate effectively with staff, clients, families, leadership, and community partners
• Respond effectively to emergencies and critical incidents
• Promote teamwork, accountability, and professional standards
• Adapt to changing service needs and regulatory requirements

ANNUAL SALARY RANGE: $77,452.14 - $116,178.21

GRADE 15

SCHEDULE: Full-time (Exempt)

POSITION LOCATION: 500 Old Lynchburg Rd. Charlottesville, VA 22903