Director, Donor Gifts & Records

University of Louisiana at Lafayette; Lafayette (LA); On-site; USD 85,000 - 120,000; Full time

Job summary

The University of Louisiana at Lafayette seeks a Director of Gifts and Records to lead gifts processing and constituent records. You will supervise the Gifts and Records team and ensure timely, accurate processing of gifts and pledges, and maintenance of donor data and receipts.

You will coordinate with Foundation Finance and Advancement partners to resolve questions, support audits, and improve procedures while upholding CASE standards and IRS requirements.

Qualifications

• Bachelor’s degree from an accredited institution or an equivalent combination of education and experience.
• Five years of progressively responsible experience in gift processing, constituent records, advancement services, nonprofit administration, financial operations, or related field.
• Experience supervising staff or coordinating the work of a team.
• Experience using a CRM, donor database, financial system, or other business-critical information system.
• Experience handling detailed financial or constituent information with high accuracy and confidentiality.

Responsibilities

• Supervise, train, and evaluate Gifts and Records staff; establish work priorities and support service-oriented performance.
• Oversee the accurate and timely processing, recording, and acknowledgment of charitable gifts, pledges, payments, and other contributions.
• Oversee the creation, maintenance, and confidentiality of donor and constituent records, including biographical, contact, relationship, and gift information.
• Coordinate regular gift and financial reconciliation activities with Foundation Finance and other offices; resolve discrepancies promptly.
• Develop, maintain, and communicate departmental procedures, reference materials, and staff training related to gift processing and records administration.

Skills

Staff supervision

Analytical skills

Written and verbal communication

Data confidentiality

Education

Bachelor’s degree

Tools

Ellucian CRM Advance

CRM / donor database

Job description

The University of Louisiana at Lafayette seeks a Director of Gifts and Records to lead gifts processing and constituent records. You will supervise the Gifts and Records team and ensure timely, accurate processing of gifts and pledges, and maintenance of donor data and receipts.

You will coordinate with Foundation Finance and Advancement partners to resolve questions, support audits, and improve procedures while upholding CASE standards and IRS requirements.