Director, Digital Strategy & Governance (Hybrid)

Financial Industry Regulatory Authority, Inc.; Washington (District of Columbia); Hybrid; USD 154,000 - 300,000; Full time

Job summary

FINRA is seeking a Director of Digital Strategy & Governance to lead digital strategy across internal and external platforms, establish governance standards, and drive platform improvements in support of FINRA's regulatory mission.

The role partners with Corporate Communications, Technology, and business stakeholders, manages a team of managers and senior contributors, and emphasizes data-driven decision making, KPIs, and cross-functional initiatives to advance digital experiences.

Qualifications

• Bachelor's degree in Digital Strategy, Communications, Marketing, Business, Information Systems, Journalism, or a related field preferred and a minimum of ten (10) years of professional experience in digital strategy, digital communications, platform management, product marketing, or corporate communications.
• Minimum of two (2) years supervising projects and mentoring junior staff, with strong collaborative and consultative skills for working across departments and business functions.
• Experience contributing to and supporting enterprise-level initiatives and engaging executive stakeholders as a subject matter expert.
• Experience managing enterprise digital platforms and content management systems (e.g., Drupal, WordPress, SharePoint, or similar platforms) and collaborating with technology teams to drive platform enhancements and contribute to digital transformation efforts.
• Strong experience applying analytics, audience insights, and performance metrics to inform strategy, measure impact, and drive continuous improvement across digital channels.

Responsibilities

• Leads FINRA's digital strategy across internal and external platforms, establishing the vision, governance frameworks, and standards that drive a cohesive, user-centered, and business-aligned digital experience.
• Serves as a strategic advisor to Corporate Communications leadership and business partners on digital strategy, audience engagement, platform effectiveness, and communication approaches that advance enterprise objectives.
• Partners with leaders across the Digital and Creative Strategy team to establish and maintain governance guardrails, publishing standards, accessibility requirements, and best practices for FINRA's core digital platforms.
• Oversees FINRA's digital editorial ecosystem, ensuring content, campaigns, and communications initiatives are aligned with audience needs, organizational priorities, and platform capabilities.
• Leverages analytics, audience research, and performance insights to identify trends, measure effectiveness, and develop data-driven recommendations that inform digital strategy, content optimization, and platform enhancements.
• Leads the development and execution of integrated digital initiatives supporting enterprise priorities, awareness campaigns, thought leadership, employee communications, and other strategic business objectives.

Skills

Digital strategy

Stakeholder management

Analytics

Project leadership

Communication

Education

Bachelor's degree in Digital Strategy or related field

Tools

Drupal

WordPress

SharePoint

JIRA

Axure

Adobe XD

Job description

FINRA is seeking a Director of Digital Strategy & Governance to lead digital strategy across internal and external platforms, establish governance standards, and drive platform improvements in support of FINRA's regulatory mission.

The role partners with Corporate Communications, Technology, and business stakeholders, manages a team of managers and senior contributors, and emphasizes data-driven decision making, KPIs, and cross-functional initiatives to advance digital experiences.