Director, Digital Delivery & Standards

Consumers Energy; Jackson (MI); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Paid parental leave

Up to 13 paid Holidays

Paid time off

Educational Assistance Program

Job summary

Consumers Energy is seeking a Director, Digital - Digital & Business Operations, to lead the product family enabling delivery across the digital organization. You will set standards, align teams, and partner with IT Infrastructure & Security to drive scalable, secure software delivery.

The role focuses on governance, tooling, and strategic communications, fostering agile practices and a culture of learning at scale. Relocation support is provided for eligible candidates.

Qualifications

• Bachelor's degree in IT or a related discipline with ten or more years leading people and leaders in a technical environment.
• Associate's degree in IT or related discipline with twelve or more years leading people and leaders in a technical environment.
• High School Diploma/GED with fourteen or more years leading people and leaders in a technical environment.

Responsibilities

• Monitor performance, capacity, and resource needs across the product family and adjust as necessary to meet evolving demands.
• Own the technical end state vision, governance, and standards for the Digital Products & Technologies organization.
• Represent the department in enterprise architecture and standards forums, including co-leading the Architecture Technology Forum and participating in standards reviews.
• Oversee work management, development, and test tooling (e.g., Azure DevOps, GitHub, test automation, and performance testing platforms).
• Provide leadership for API management governance, including API review, change approval, and API catalog strategy.
• Lead AI governance and strategy for software delivery, including oversight of AI-assisted development tools such as GitHub Copilot, their adoption, usage, and cost.
• Partner with IT Infrastructure & Security on platform engineering, cloud engineering, and infrastructure automation. Transition legacy technologies to appropriate owners.
• Champion System of Delivery governance, playbooks, and strategic communications. Own departmental strategic goals and participate in enterprise councils.
• Drive digital maturity by reinforcing standards and best practices within agile methodologies and continuous learning.
• Perform other duties as assigned or as necessary.

Skills

Leadership

Communication

Influencing change

Mentoring

Agile methodologies

Strategic thinking

Education

Bachelor's degree in Information Technology or related discipline

Associate's degree in Information Technology or related discipline

High School Diploma/GED with 14+ years leadership experience

Tools

Azure DevOps

GitHub

Test automation

Performance testing platforms

API management (Azure APIM)

Job description

Consumers Energy is seeking a Director, Digital - Digital & Business Operations, to lead the product family enabling delivery across the digital organization. You will set standards, align teams, and partner with IT Infrastructure & Security to drive scalable, secure software delivery.

The role focuses on governance, tooling, and strategic communications, fostering agile practices and a culture of learning at scale. Relocation support is provided for eligible candidates.