Director, Demand Planning

C002 Medical University Hospital Authority (MUHA); Hartland Township (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

Medical University of South Carolina seeks a Director of Demand Planning to consolidate enterprise forecasting, demand planning, and distribution strategy across the MUSC Health network.

This role, based at the Consolidated Service Center, oversees models and inventory strategies balancing clinical needs with supplier dynamics.

Qualifications

• Bachelor’s degree in supply chain, analytics, or related field required; master preferred.
• 7+ years in supply chain with at least 3 in leadership/people management.
• Experience with advanced planning systems (Tecsys, SAP IBP, Kinaxis, or equivalent).
• Strong communication, data governance, and financial acumen.

Responsibilities

• Consolidate forecasting, demand planning and distribution strategy for MUSC Health.
• Lead the CSC-based team to balance clinical needs with inventory and supplier constraints.
• Quantify exposure during disruptions and guide substitutions with leadership.
• Translate quantitative analysis into executive recommendations for stakeholders.

Skills

Forecasting

Leadership

Stakeholder mgmt

Statistical modeling

SQL

Power BI

Excel advanced

Education

Bachelor's degree

Master's degree preferred

Tools

Tecsys SC Planning

SAP IBP

Kinaxis

Blue Yonder

SQL

Power BI

Job description

Job Description Summary

The Director of Demand Planning consolidates enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network under a single accountable leader. Operating from the MUSC Health Consolidated Service Center (CSC) under limited supervision, this position owns the statistical demand signal that determines what MUSC purchases, where product is stocked, and how it is distributed to all hospitals, ambulatory facilities, and clinics.

Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC002287 SYS - Distribution CSC Warehouse Pay Rate Type Salary Pay Grade Health-36 Scheduled Weekly Hours 40 Work Shift

Minimum Requirements

• Education – Bachelor’s degree from an accredited college/university in supply chain management, business administration, industrial engineering, analytics, or other similar field is required. Master’s degree preferred.
• Experience – Minimum of 7 years of progressive supply chain experience with direct accountability for demand planning, forecasting, or inventory planning is required, including at least 3 years in a leadership or people-management role. Demonstrated experience with an advanced planning system or demand planning platform (Tecsys Supply Chain Planning, SAP IBP, Kinaxis, Blue Yonder, or equivalent) is required; Tecsys, Workday, and healthcare or multi-site network experience is preferred. APICS/ASCM certification (CPIM, CSCP, or CTSC) is preferred.
• General – Candidate must demonstrate excellent interpersonal, verbal and written communication skills. Computer/internet skills to include use of MS Office products (Word, Excel, PowerPoint, Access, etc.) is required; advanced Excel is required and SQL, Power BI, or equivalent analytical tooling is preferred. Demonstrated command of statistical forecasting methods, inventory theory, and planning parameter design (safety stock, reorder point, lead time offset, days on hand) is required. Working knowledge of item master and master data governance, unit of measure (UOM) discipline, and perpetual inventory practice is required. Ability to understand and report on general business financial concepts, including inventory investment and working capital, is required. Proven ability to translate quantitative analysis into executive-level recommendation and to influence clinical and financial stakeholders without direct authority is required. Strong interpersonal; client relations; fact finding; analytical; project management; presentation; and communication (written/verbal) skills are needed. Under minimal supervision will respond to project demands within deadlines. Professionalism, poise/grace under pressure a must. Individual will portray high energy, positive attitude and team orientation in all interactions.

Director Responsibilities

The Director of Demand Planning consolidates enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network under a single accountable leader. Operating from the MUSC Health Consolidated Service Center (CSC) under limited supervision, this position owns the statistical demand signal that determines what MUSC purchases, where product is stocked, and how it is distributed to all hospitals, ambulatory facilities, and clinics. Using Tecsys Supply Chain Planning and related data-driven systems, the Director builds and governs the forecasting models, planning parameters, and inventory strategy that balance clinical service line requirements against national supplier inventory shortages, allocation events, and market volatility. The Director serves as the enterprise authority on coverage position during supply disruption, quantifying exposure, directing substitution and conservation strategy in partnership with Value Analysis and clinical leadership, and escalating with the evidence leadership requires to act in advance of clinical impact. Demand Planning is also a core enabler of product standardization across MUSC hospitals and clinics. The Director quantifies the demand, inventory, and financial impact of standardization and conversion initiatives, sequences their execution, and converts clinical variation into a governed, forecastable catalog. The Director leads the demand planning team and advances the mandate of the CSC to operate as a strategic value center for MUSC Health rather than a distribution cost center.

Physical Requirements

• Mobility & Posture Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Manual Dexterity & Strength Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent
• Lifting & Force Requirements Lift/carry 50 lbs. unassisted: Infrequent
• Lift/lower 50 lbs. from floor to 36: Infrequent
• Lift up to 25 lbs. overhead: Infrequent
• Exert up to 50 lbs. of force: Frequent
• Vision & Sensory Maintain corrected vision 20/40 (one or both eyes): Continuous
• Recognize objects (near/far): Continuous
• Color discrimination: Continuous
• Depth perception: Continuous
• Peripheral vision: Continuous
• Hearing acuity (with correction): Continuous
• Tactile sensory function: Continuous
• Gross motor with fine motor coordination: Continuous
• Effective stress management: Continuous
• Rotating shifts: Frequent
• Overtime as required: Frequent
• Latex-safe environment: Continuous

Selected Positions

Olfactory (smell) function: Continuous. Respirator use qualification: Continuous.

Equal Employment Opportunity

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.