Director, Delivery

Docmation; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Project Manager to lead Salesforce projects. This role involves building high-performing teams, managing stakeholder relationships, and ensuring successful project execution. You will leverage your extensive experience in Salesforce management and project leadership to drive team performance and deliver exceptional results. If you have a passion for problem-solving and a knack for risk management, this opportunity offers a chance to make a significant impact in a collaborative environment. Join us and help shape the future of project management excellence!

Qualifications

• 8+ years managing Salesforce projects with successful implementations.
• 5+ years in people management and team leadership.

Responsibilities

• Build and manage high-performing teams, guiding their professional growth.
• Create comprehensive project plans and monitor project progress.

Skills

Leadership Skills

Project Management

Salesforce Management

Communication Skills

Problem-Solving

Risk Management

Education

Bachelor's Degree in Business or IT

Salesforce Admin Certification

PMP Certification

Business Analyst Certification

Job description

Team Leadership:

• Team Building and Management: Building high-performing teams, assigning goals & objectives, and providing guidance and support to team members.
• Performance Management: Setting clear expectations, providing regular feedback, and conducting performance reviews.
• Conflict Resolution: Mediating conflicts within the team and between stakeholders.
• Guide team members professional growth by establishing career paths that include technical, soft-skill, and communication mastery.

Stakeholder Management:

• Communication: Effectively communicating project status, risks, and issues to stakeholders.
• Relationship Building: Building strong relationships with clients, business stakeholders, and technical teams.
• Expectation Management: Setting clear expectations and managing stakeholder expectations throughout the project lifecycle.

Risk Management:

• Risk Identification: Identifying potential risks and assessing their impact.
• Risk Mitigation: Developing and implementing strategies to mitigate risks.
• Contingency Planning: Creates contingency plans to address unexpected challenges.

Technical Expertise:

• Problem-Solving: Analyzing complex technical problems and providing solutions.
• Decision-Making: Making informed decisions based on technical and business considerations.

Project Management:

• Planning and Execution: Creating comprehensive project plans, resource allocation and risk management strategies.
• Project Monitoring and Control: Tracking project progress, identifying potential issues, and takes corrective actions to ensure timely delivery.
• Budget Management: Manages project budget, monitoring burn rates, and optimizing resource utilization.

Requirements

EDUCATION, TRAINING AND EXPERIENCE:

• A bachelors degree, preferably in Business, Management & Information Systems, Information Technology or Computer Science, or equivalent combination of education and experience required
• 8+ years of experience managing Salesforce projects, with a record of delivering successful implementations.
• 5+ years experience in People Management
• Salesforce Admin Cert preferred
• Other Salesforce Certs are a plus
• PMP certification is a plus
• Business Analyst certification is a plus

SKILLS, KNOWLEDGE, AND ABILITIES:

• Excellent US English verbal and written skills required
• Excellent Leadership Skills
• Solid organizational skills, including attention to detail and multitasking skills
• Proactive self-starter with strong leadership skills to drive team performance effectivel