Director, Deaf Community Mental Health Programs

FAMILY SERVICE AGENCY OF SAN FRANCISCO; Alameda, Northern (CA, KY); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Fully-Paid Medical and Dental Plans

Health Reimbursement Card

Paid Time Off (PTO)

403B with company match

Job summary

Felton Institute’s Deaf Community Counseling Services is seeking a Program Director to lead the Adult Division and supervise clinical operations. The role ensures implementation of the coordinated specialty care model, quality assurance, and coordination across sites with travel as needed.

The position requires a licensed clinician with strong supervisory experience, knowledge of Deaf culture, and the ability to engage in outreach and cross-department collaboration.

Qualifications

• Master's Degree in Social Sciences, Psychology, Counseling Psychology or related field with California licensure.
• Two years post-licensure and ability to supervise BBS interns
• Four years of mental health services experience for individuals with serious mental health challenges, substance use, and homelessness
• Experience with harm reduction, contingency management, SUD treatment, crisis intervention, de-escalation, and motivational interviewing
• ASL fluency encouraged; knowledge of Deaf culture and ADA compliance
• Proficiency with Microsoft applications, data management, and navigating EHR systems (EPIC and CIRCE experience preferred)

Responsibilities

• Provide program oversight and collaboration with Solano County Systems of Care on program services delivery.
• Perform CQI activities on program operations, tracking and developing systems for contract performance, compliance, program efficacy, and quality of care
• Review and approve clinical documentation ensuring charts and medical records meet Medi-Cal/Medicare/payor requirements, compliance requirements, and utilize client-centered approach
• Provide individual and group supervision to staff accruing clinical experience and hours for licensure
• Support the multi-disciplinary team’s compliance with all program protocols and best practices through consultation and cross-training
• Coordinate trainings with program partners to target MDT program needs (contingency management, harm-reduction, targeted case management)
• Coordinate recruitment, hiring, disciplinary action if necessary, and off-boarding in consultation with Lead Clinical Case
• Oversees Director levels and Human Resources in related contexts
• On-call consult during working hours to triage clinical emergencies and coordination for coverage
• Serve as a back-up for Lead Clinician, which may include direct service
• Oversees all clinicians as direct reports and administrative manager and responsible for performance
• Coordinates and collaborates with the medical team for client care
• Engage in program outreach and liaison with Felton departments regarding media campaign and community involvement
• Contribute to committees and meetings and represent Felton’s program in stakeholder meetings
• Attend training for professional, program, and agency development
• Represent Felton in stakeholder/provider meetings if necessary
• Coordinate outreach with Deaf organizations and Deaf community
• Additional duties as necessary.

Skills

Clinical supervision

Leadership

ASL fluency

Communication

Crisis intervention

Education

Master's degree in Social Sciences / Psychology / Counseling

California State Licensure

Tools

EPIC

CIRCE

Job description

Felton Institute’s Deaf Community Counseling Services is seeking a Program Director to lead the Adult Division and supervise clinical operations. The role ensures implementation of the coordinated specialty care model, quality assurance, and coordination across sites with travel as needed.

The position requires a licensed clinician with strong supervisory experience, knowledge of Deaf culture, and the ability to engage in outreach and cross-department collaboration.