Director, Data & Insights: Fundraising Analytics Leader

Hospital for Special Surgery; United States; Hybrid; USD 129,000 - 196,000; Full time

Job summary

Hospital for Special Surgery in New York, NY seeks a Director, Data & Insights to lead analytics strategy, KPI development, and trusted reporting across Development. You’ll build an analytics roadmap, manage a small team, and partner with IT to ensure reliable data products supporting fundraising performance.

The role demands 7–10+ years in fundraising analytics, expert SQL, and proficiency with Sigma or other BI platforms; you’ll translate insights into strategic recommendations and guide data

Qualifications

• Bachelor’s degree required; degree in analytics, statistics, business analytics, information management, or related field strongly preferred.
• Advanced degree or relevant certifications (for example, BI certification, project management certification) a plus.
• 7-10+ years in fundraising analytics, development operations, prospect research, or nonprofit data/BI, with demonstrated progression from hands-on technical work to strategic leadership.
• Hands-on experience delivering executive dashboards, KPI frameworks, and self-service reporting, and partnering with engineering teams on data models, integration requirements, and validation.
• Proven track record leading analytics through platform migrations or major system transformations (e.g., Tableau → Sigma, legacy CRM → cloud CRM, on-prem → cloud data warehouse).

Responsibilities

• Serve as a key thought partner to senior leaders; translate business questions into analytical approaches and recommend methodologies that drive fundraising performance.
• Lead analytics workstreams for major initiatives by defining analytics requirements, KPI impacts, validation/UAT standards, and coordinating delivery with Operations and Central IT.
• Provide leadership for the design, delivery, and continuous improvement of executive dashboards, KPI reporting, and performance scorecards.
• Maintain a KPI library with definitions, owners, and refresh expectations; ensure governance and deprecation of official reporting.
• Recruit, coach, and retain an analytics team; foster data-driven decision-making across Development; ensure data governance and privacy compliance.

Skills

SQL

KPI design

Data storytelling

Leadership

Education

Bachelor’s degree required

Advanced degree or certifications

Tools

Sigma

Looker

Domo

Mode

ThoughtSpot

Tableau

Databricks

Snowflake

Job description

Hospital for Special Surgery in New York, NY seeks a Director, Data & Insights to lead analytics strategy, KPI development, and trusted reporting across Development. You’ll build an analytics roadmap, manage a small team, and partner with IT to ensure reliable data products supporting fundraising performance.

The role demands 7–10+ years in fundraising analytics, expert SQL, and proficiency with Sigma or other BI platforms; you’ll translate insights into strategic recommendations and guide data