Director - Customer Success

Finalis, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job description

Join Us in Shaping the Future of Dealmaking

We believe that success is built on embodying the trust we deliver, engaging with purpose, practicing stewardship, and valuing learning. We are proud to have assembled a team of talented individuals who share these values and are committed to making a positive impact on the private capital markets.

Finalis prides itself on its diverse, international
team, bringing together individuals from
various backgrounds and countries.

As a remote-first company, we gather from various locations worldwide — across time zones, regions, and screens. Whether you excel working from home, at a coffee shop, or elsewhere, you have the flexibility to choose where you work best.

Total Finalists: 110+

Retention rate: 99.45%

Countries: 10

Our values

Embody the Trust We Deliver

We foster a high-trust, high-communication team essential for innovation.

Engage with Purpose

We encourage thinking that drives progress, uniting our team to surpass limits, embracing both failures and successes as opportunities for growth and learning.

Practice Stewardship

We lead with user-focused solutions, empower each other and develop the leaders within us all.

We define problems collaboratively, challenge the status quo, and align our efforts to prioritize what matters most.

Become a part of the M.A.D. Team

Our Make A Difference Team promotes the pillars of Team-Building, Wellbeing and Diversity by organizing different activities and meetings to help us get to know each other better behind the screens.

Grow your career with us

We invest in our employees, providing them with an additional resources to go towards expanding their on-the-job knowledge and helping them reach their full potential.

Work horizontally and make better connections

A thousand approvals or reviews are not required for a process to get underway at Finalis because we promote and encourage everyone to propose, create, come up with new things and ideas, no matter your job title or team.

And many more benefits

Work without borders: 100% remote team all over the world

Digital nomad friendly - flexible working hours

Generous paid time off

Learning and development programs

Life at Finalis

Take a moment to find out what our team members think.
Hopefully, Finalis sounds like a place you'd enjoy working at!

“Finalis has given me a tremendous opportunity to grow professionally and meet incredible people along the way. Despite Finalis being a remote company, I can honestly say that I’ve made true friends here and that has been unique. As a startup, you will be heard and your voice matters to keep building the foundation of Finalis for years to come.”

Victoria Hearne

Marketing Associate

“I know that many career compliance people have seldom, if ever, had a seat at the table. Working at Finalis changed that for me, and every day I wake up finds me eager to collaborate with my fellow Finalists to solve pesky regulatory obstacles, and to transform our industry in the most extraordinary ways.”

Brad Ziemba

CCO

“I definitely see the direct impact that my day-to-day work has on the performance and growth of the company. The results are much more evident compared to when I used to work at big corporations.” Juan Manuel Villegas Workflow Manager

Juan Manuel Villegas

“Working at Finalis is like being part of a community! Being able to collaborate with teammates allows so much space for growth and development as we are able to see the different functions of each role. Every day is a learning opportunity!” Porsche Myles Customer Success Sr. Analyst

Customer Success Sr. Analyst

“Working at Finalis is a constant challenge, pushing you to innovate in processes, looking for constant ways to improve and trying to improve workflows between you and your coworkers. The quality people in Finalis is world-class, thus the current success of the company.”

Change Management Associate

“Working at Finalis offers a tremendous opportunity for daily growth and career development in many ways. As a start-up, we can directly observe the impact we have on each team and the processes we engage with. Finalis encourages us to challenge ourselves and the status quo, allowing us to view things differently.”

Exploring the Startup Journey:
Discover Insights from Our Team!

Open Roles

We are actively seeking talented individuals to join our team.

We encourage you to apply! Are you interested in becoming a part of the fastest-growing dealmaking platform?

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