Director, Customer Data Strategy

Capital One Group; New York (NY); On-site; USD 294,000 - 336,000; Full time

Job summary

Capital One in New York, NY seeks a Sr. Business Director, Customer Data Strategy to own end-to-end development of a high-visibility data product strategy, sharpening insights, segmentation, and personalized decision-making at the customer level.

You will focus on developing and tracking key metrics to drive customer value, enabling better marketing and servicing decisions for our customers, while leading and mentoring analysts across multiple initiatives.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of quantitative analysis experience.
• Minimum 5 years of qualitative analysis experience.
• At least 3 years of people management experience.
• At least 3 years of project management experience.

Responsibilities

• Strategic leadership: develop business strategies driving growth and profitability.
• Lead cross-functional teams to execute data-driven initiatives.
• Develop and test product and pricing strategies for lending products.
• Lead marketing insights and segmentation to improve customer experience.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Product development

Financial modeling

Economic forecasting

Education

Bachelor’s Degree

Master’s Degree

Job description

Capital One in New York, NY seeks a Sr. Business Director, Customer Data Strategy to own end-to-end development of a high-visibility data product strategy, sharpening insights, segmentation, and personalized decision-making at the customer level.

You will focus on developing and tracking key metrics to drive customer value, enabling better marketing and servicing decisions for our customers, while leading and mentoring analysts across multiple initiatives.