Director, Crisis, Continuity & Third-Party Risk

Capital One; McLean (VA); On-site; USD 206,000 - 235,000; Full time

Job summary

Capital One in McLean, VA seeks a Director to lead Business Continuity, Crisis & Third-Party Risk for Banking and Premium Products. You will own 1LOD resiliency, crisis response, and vendor risk across complex operations, partnering with Tech Risk, ESM, and Enterprise Crisis Command Centers.

The role focuses on risk governance, incident command during disruptions, and lifecycle risk for AI-driven vendors, with a strategic advisory stance to senior leaders.

Qualifications

• Bachelor’s Degree or military experience required.
• 7+ years in Risk Management or Governance.
• 3+ years in Operations Management.
• 3+ years in Project Management.
• 3+ years in People Management.
• Experience with third-party and supplier risk is a plus.

Responsibilities

• Lead 1LOD Business Continuity, Crisis, and Third-Party Risk initiatives.
• Drive incident response, crisis management, and remediation workstreams.
• Partner with Tech Risk, ESM, and Crisis Command Centers for risk alignment.
• Design and govern risk frameworks across vendor ecosystems, including AI-driven vendors.
• Provide strategic risk advisory to senior leaders and Account Executives.

Skills

Risk management

Governance

Operations management

Project management

People management

Vendor management

Regulatory alignment

Education

Bachelor’s Degree or military experience

Master’s Degree (MBA, Finance, Economics, or PM)

Job description

Capital One in McLean, VA seeks a Director to lead Business Continuity, Crisis & Third-Party Risk for Banking and Premium Products. You will own 1LOD resiliency, crisis response, and vendor risk across complex operations, partnering with Tech Risk, ESM, and Enterprise Crisis Command Centers.

The role focuses on risk governance, incident command during disruptions, and lifecycle risk for AI-driven vendors, with a strategic advisory stance to senior leaders.