Director, CQI & Outcomes - Behavioral Health

Valley Cities Behavioral Health Care; Bonney Lake (WA); On-site; USD 99,000 - 138,000; Full time

Benefits offered by this job

Medical, Dental, & Vision coverage

HSA contribution

Retirement plan

Paid time off

Training support

EAP resources

Student loan forgiveness

Longevity bonuses

Professional licensure support

Job summary

Valley Cities Behavioral Health Care is seeking a Director of Continuous Quality Improvement to lead agency-wide CQI, performance measurement, and outcomes across outpatient, residential, and community programs. You will design and implement the CQI Plan and drive data-driven improvement initiatives in collaboration with leadership and staff.

You will ensure compliance with federal, state, and payer requirements, coordinate with Compliance, IT, BI, and clinical leadership, and promote a culture

Qualifications

• CQI methodologies (PDSA, Lean) and healthcare quality measurement.
• Knowledge of Medicaid, managed care, and WA licensing environments.
• Experience leading quality improvement in behavioral health settings.
• Supervisory or program leadership experience.

Responsibilities

• Develop and annually update the agency-wide Continuous Quality Improvement Plan.
• Chair and lead the CQI Committee with reporting to executive leadership and Board.
• Lead improvement initiatives using Plan-Do-Study-Act and root cause analysis.
• Establish KPIs for access, engagement, outcomes, safety, and operations.
• Coordinate accreditation readiness and corrective action planning.
• Collaborate with Compliance, IT, BI, and clinical leadership on data systems.

Skills

CQI methodologies

Healthcare quality measurement

Leadership

Regulatory compliance

Data visualization

Project management

Education

Master’s degree in public health

Tools

EHR systems

Data analytics tools

Quality reporting platforms

Job description

Valley Cities Behavioral Health Care is seeking a Director of Continuous Quality Improvement to lead agency-wide CQI, performance measurement, and outcomes across outpatient, residential, and community programs. You will design and implement the CQI Plan and drive data-driven improvement initiatives in collaboration with leadership and staff.

You will ensure compliance with federal, state, and payer requirements, coordinate with Compliance, IT, BI, and clinical leadership, and promote a culture