Director of Quality Improvement & Performance

National Center On Institutions And; Milford Mill (MD); Presencial; USD 120 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Benefits package

Professional development

Mission-driven culture

Impactful work

Resumo da oferta

National Center On Institutions And seeks a visionary Director of Quality Improvement to lead organization-wide quality initiatives, ensure regulatory compliance, and drive measurable outcomes. You will partner with executive leadership to translate data into actionable strategies and build systems that promote excellence and person-centered service delivery.

The role demands strong analytical collaboration skills, experience in accreditation processes, and a passion for continuous improvement.

Qualificações

• Bachelor's degree required in healthcare administration, public health, human services, business administration, nursing, quality management, or related field.
• Significant progressive leadership experience in quality improvement, compliance, performance management, or related areas.
• Strong knowledge of quality assurance methodologies, performance improvement frameworks, and regulatory compliance standards.
• Experience analyzing and interpreting complex data to support decision-making.
• Exceptional communication, presentation, and relationship-building skills.

Responsabilidades

• Lead the development and execution of the agency's Quality Improvement Program.
• Drive a culture of continuous improvement, innovation, and accountability.
• Partner with senior leadership to identify organizational priorities and performance goals.
• Develop strategies that enhance service quality, compliance, and operational effectiveness.
• Monitor and analyze quality indicators, trends, and organizational outcomes.
• Develop and maintain performance dashboards, reports, and quality metrics.
• Identify opportunities for improvement and implement corrective action plans.
• Facilitate root cause analyses and performance improvement initiatives.
• Ensure adherence to applicable federal, state, and regulatory requirements.
• Oversee agency audits, surveys, and accreditation activities.
• Monitor risk areas and implement proactive quality assurance measures.
• Develop policies and procedures that support compliance and best practices.
• Utilize data-driven approaches to evaluate program effectiveness and organizational performance.
• Present meaningful findings and recommendations to executive leadership.
• Lead quality reviews, audits, and process evaluations.
• Promote data integrity and continuous monitoring practices.
• Provide leadership, coaching, and support to quality improvement staff.
• Build strong relationships across departments to promote collaborative problem-solving.
• Facilitate committees, workgroups, and organizational improvement initiatives.

Conhecimentos

Leadership

Data-driven decisions

Quality improvement

Regulatory compliance

Communication

Cross-functional collaboration

Formação académica

Bachelor's degree in Healthcare Administration/Public Health/Human Services/Business Administration/Nursing/Quality Management

Master's degree in a related field

Ferramentas

Lean

Six Sigma

Quality Management Systems

Descrição da oferta de emprego

National Center On Institutions And seeks a visionary Director of Quality Improvement to lead organization-wide quality initiatives, ensure regulatory compliance, and drive measurable outcomes. You will partner with executive leadership to translate data into actionable strategies and build systems that promote excellence and person-centered service delivery.

The role demands strong analytical collaboration skills, experience in accreditation processes, and a passion for continuous improvement.