Director, Consumer Banking Data Products & AI Readiness

Citizens Bank; United States; Hybrid; USD 170,000 - 226,000; Full time

Job summary

Citizens Bank seeks a Head of Consumer Banking Data Product Management to define and lead the strategy, roadmap, governance, and adoption of Consumer Banking data products. You will partner with Consumer Banking, Product, Digital, Technology, Architecture, Analytics, AI, and Enterprise Data teams to translate priorities into scalable, trusted data products delivering measurable business value.

The role owns the data product portfolio, prioritization, value realization, adoption, and alignment

Qualifications

• 12+ years in Data Product Management or related leadership roles.
• 8+ years leading complex enterprise initiatives and cross-functional teams.
• Significant experience in Consumer Banking, Financial Services, FinTech, or regulated industries.
• Proven success delivering enterprise-scale data products and data-driven transformation programs.
• Demonstrated ability to influence senior executives and lead organizational change.

Responsibilities

• Define and maintain the Consumer Banking data product strategy and multi-year roadmap.
• Manage a portfolio of data products across customer, deposits, lending, payments, digital banking, servicing, fraud, risk, and operations domains.
• Prioritize investments based on business value, customer impact, regulatory requirements, and strategic importance.
• Translate business strategies and customer needs into data product requirements, roadmaps, and investment priorities.
• Promote reusable data assets, standardized KPIs, and shared data services.

Skills

Data product management

Data strategy

Analytics

Leadership

Stakeholder management

Communication

Education

Bachelor's degree

MBA preferred

Job description

Citizens Bank seeks a Head of Consumer Banking Data Product Management to define and lead the strategy, roadmap, governance, and adoption of Consumer Banking data products. You will partner with Consumer Banking, Product, Digital, Technology, Architecture, Analytics, AI, and Enterprise Data teams to translate priorities into scalable, trusted data products delivering measurable business value.

The role owns the data product portfolio, prioritization, value realization, adoption, and alignment