Consumer Banking Data Product Leader

Citizens Bank; Johnston (RI); Hybrid; USD 170,000 - 226,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

Citizens Bank is seeking a strategic Head of Consumer Banking Data Product Management to define the strategy, roadmap, governance, and adoption of data products that power customer experiences, operational efficiency, risk management, and AI-enabled capabilities.

This leader will partner with Consumer Banking, Product, Digital, Technology, Analytics, AI, and Enterprise Data teams to translate business priorities into scalable, trusted data products that drive measurable business value.

Qualifications

• Senior leadership experience in data products, strategy, analytics, or digital transformation.
• Proven ability to influence executives and drive large-scale programs.
• Experience in consumer banking, financial services, or regulated industries.

Responsibilities

• Define and execute the data product strategy and multi-year roadmap for Consumer Banking data products.
• Manage a portfolio across customer, deposits, lending, payments, digital banking, servicing, fraud, risk, and operations.
• Partner with Consumer Banking, Technology, Architecture, Analytics, AI, and Enterprise Data teams to translate business priorities into data products.
• Drive AI-ready data products (Customer 360, personalization, journey analytics) and real-time capabilities.
• Define adoption metrics, business outcomes, and value realization; communicate investment impact to executives.

Skills

Executive leadership

Data product management

Strategic thinking

Stakeholder management

Communication skills

Influence without ownership

Education

Bachelor's degree required

Master's degree or MBA preferred

Job description

Citizens Bank is seeking a strategic Head of Consumer Banking Data Product Management to define the strategy, roadmap, governance, and adoption of data products that power customer experiences, operational efficiency, risk management, and AI-enabled capabilities.

This leader will partner with Consumer Banking, Product, Digital, Technology, Analytics, AI, and Enterprise Data teams to translate business priorities into scalable, trusted data products that drive measurable business value.