Director, Consultant Relations

Baillie Gifford International LLC; New York (NY); On-site; USD 275,000 - 325,000; Full time

Benefits offered by this job

Annual discretionary bonus

Benefits package

Job summary

Baillie Gifford International LLC in the United States seeks a Director of Consultant Relations to oversee a strategic US consultant network, collaborating with research, OCIO teams, and senior clients to present the firm’s investment capabilities. The role requires deep investment knowledge and proven credibility with senior external stakeholders.

You will lead relationship strategies, identify opportunities, and gather market intelligence to inform internal decisions while working with

Qualifications

• 10+ years of experience managing complex institutional relationships
• Ability to discuss investments, portfolios and market developments with sophisticated audiences
• Strong commercial judgement and track record of influencing consultant ratings
• Understanding of consultant ecosystem and institutional decision-making
• Ability to gather market intelligence to inform priorities
• Experience influencing across teams
• Excellent presentation and communication skills, including senior audiences
• FINRA 7 and 63 licenses required (must be taken within 6 months)

Responsibilities

• Oversee designated US consultant relationships with a clear strategy for each relationship
• Maintain high standards of consultant relations and stakeholder engagement
• Understand client needs through ongoing contact and reporting
• Expand investment knowledge through research and portfolio discussions
• Collaborate across departments to share insights and align priorities
• Identify opportunities with Business Development and investment teams
• Contribute to knowledge sharing and staff development
• Represent the firm confidently with senior audiences

Skills

Relationship mgmt

Investment knowledge

Senior stakeholder engmt

Presentation skills

Team collaboration

Education

Undergraduate Degree

Job description

Job Title Director, Consultant Relations Department Client Facing-North America-USA

Overview of Department Baillie Gifford’s business depends on providing our clients with excellent long term investment performance and first class client service. The Clients Department is responsible for liaising with our existing clients and developing relationships to attract potential new clients. Specifically, our Client Contacts seek to build excellent relationships by understanding their client's specific needs. In order to do this, Client contacts need to develop a detailed investment and portfolio knowledge and be proactive and responsive, which allows our investors to focus on investing. The Clients Department functions as a number of small teams working together to provide our clients with the highest possible level of customer service.

Purpose of Role

The Client Relationship Director will have oversight for a client base of strategically important US consultant relationships, building trusted partnerships across research, OCIO teams, field consultants and other senior contacts within consulting firms. The role will represent Baillie Gifford's investment capabilities and broader proposition with credibility and judgement, ensuring consultants have a deep and current understanding of the firm and our strategies. Working closely with colleagues across our US and Global Consultant Relations teams, Business Development, Investments and the wider Clients Department, this role will identify and develop opportunities, influence consultant perceptions and ratings, and bring high-quality market intelligence back into the firm. This role will also contribute to the development of the US consultant strategy. Location will be considered based on business need and team coverage with a preference for the Midwest or West region.

Key Responsibilities

• Oversight of designated consultant relationships, developing a clear strategy for each relationship and building trusted partnerships across research, field and other key stakeholders.
• Ensure high standards of consultant relations are fulfilled.
• This includes, but is not limited to, understanding client needs, ongoing contact with consultants, information reporting and sharing.
• Maintain and expand investment knowledge, through self-driven research as well as portfolio discussions within the team.
• Ensure high level of collaboration through internal engagement with other departments.
• Identify, shape and progress opportunities arising from consultant relationships, working in partnership with Business Development and investment teams to convert relationship insight into meaningful outcomes.
• Make a valuable contribution to knowledge sharing within the firm.
• Actively participate in internal product groups, projects and/or development of staff as appropriate.

Knowledge, Skills and Experience

• Undergraduate Degree preferred
• Experience and knowledge: 10+ years experience managing complex institutional relationships and building credibility with senior external stakeholders
• Strong investment knowledge and the ability to discuss investment strategies, portfolios and market developments with sophisticated audiences
• Sound commercial judgement and track record of identifying, developing or influencing new consultant ratings and business opportunities
• An understanding of the consultant ecosystem and the role consultants play in institutional decision-making
• The ability to gather market intelligence and use it appropriately to strengthen internal priorities, positioning and decision-making.
• Experience influencing and collaborating across teams
• Strong presentation and communication skills, including the ability to represent the firm confidently with senior audiences.
• Evidence of contributing to team development, strategic initiatives, product work or knowledge sharing.
• FINRA 7 and 63 licenses required (must be taken within 6 months)

The Type of Candidate

We’re looking for candidates that are intellectually curious about investments, clients and the consultant market and able to form well-reasoned views from a wide range of information. You will be credible and confident with senior internal and external audiences and exercise sound judgement about where to focus time and resources, when to challenge, and when to draw on expertise elsewhere in the firm. You will be a highly collaborative colleague who can influence across organizational boundaries and bring others with you. You will also be comfortable taking ownership, operating with ambiguity and representing Baillie Gifford with maturity and good judgement.

Critical Skills

• Team Working
• Nurture Relationships
• Storytelling
• Adaptability
• Digital Effectiveness

Salary and Benefits

The good-faith expected base salary range for this role is $275,000 - $325,000 per year, depending on factors including but not limited to the individual’s experience, skills and qualifications.

In addition to base salary, this role is eligible for an annual discretionary bonus and a comprehensive employer-paid benefits package including medical, dental, vision, short- and long-term disability coverage, 401(k) plan and paid time off.

Closing Date

November 12, 2026

About Us / Culture

At Baillie Gifford, we are committed to fostering an inclusive and respectful culture in which each of our colleagues can thrive and develop. We believe that our clients are best served by a diverse workforce with the experiences, ideas and perspectives that this brings. If you are currently working at Baillie Gifford as an employee or contractor please apply to this job from the firm's Workday internal career site. Baillie Gifford is an independent, private partnership, which allows us to focus entirely on our clients and their investments. It helps our stability, motivation and culture and enables us to take a long-term view on all that we do, including staff development, client relationships and investing. And just like with our investments, we’re good at spotting potential in our employees. Join us and we’ll actively support you to explore the possibilities of your career and interests. We’ll give you on-going training and development, all to ensure you have valuable opportunities to grow your unique talents and pursue your goals. We’re also incredibly committed to the wellbeing of our employees. This is just a taste of our culture. One that was created by the partners who own and will work with you every day in the firm. People who are always on hand to hear your ideas and suggestions of how to make Baillie Gifford an even better place to be. So, if this sounds like somewhere you could realise your full potential, then our next investment could be you.

Contact

If you have any questions or issues regarding your application, please contact us at [e-mail].

For more detail on careers at Baillie Gifford visit our careers site at: https://www.bailliegifford.com/en/uk/careers This page hosts our regular vacancies - to view our graduate and internship vacancies follow this link.