Director, Construction Solutions & Process Enablement

Gothic Landscape; Riverside (CA); Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA and FSA Dependent Care

401(k)

Paid Sick Time

9 Paid Holidays

Paid Vacation

Job summary

Gothic Landscape is seeking a Director of Business Solutions (Construction) to drive process improvements and technology enablement across our field operations. Based in Riverside, CA or Phoenix, AZ, you will partner with IT and business leaders to map workflows, design system requirements, and implement tools that scale with our growing construction business.

You’ll observe field operations, translate needs into actionable specs, and lead change management including training and UAT activities

Qualifications

• Minimum 7+ years in the construction industry, preferably with direct field experience.
• Broad exposure to construction back-office functions such as estimating, billing, procurement, job costing, scheduling, and safety.
• Strong ability to analyze complex construction workflows and identify process improvement opportunities across multiple regions and teams
• Ability to interpret construction KPIs, operational reports, variances, and trends.
• Bachelor’s degree in construction management, Engineering, Accounting, Information Systems, or related field.
• Bona Fide Street Smarts-high EQ.

Responsibilities

• Align construction processes with technology across geographies.
• Observe operations directly with field teams and gather insights.
• Test assumptions and changes directly with employees performing the work.
• Develop process maps and identify inefficiencies, friction points, duplication, or lack of standardization.
• Harmonize branch workflows into unified, scalable best practices.
• Propose and champion process improvements that enhance productivity and reduce risk.
• Collaborate with IT to evaluate, configure, and implement construction technology solutions.
• Translate operational needs into clear system requirements and support data management & reporting.
• Lead or support UAT, pilots, and go-live activities.
• Develop training materials and deliver in-person and virtual training.
• Monitor post-implementation adoption and drive iterative improvements.
• Partner with leadership to drive scalable growth.

Skills

Construction Experience

Workflow Improvement

Implementation Expertise

Technology Knowledge

Education

Bachelor’s degree in CM/Engineering/Accounting/IS

EQ and Street Smarts

Tools

Sage 300 CRM/CMS

Procore

Viewpoint

CMiC

HeavyJob

B2W

Job description

Gothic Landscape is seeking a Director of Business Solutions (Construction) to drive process improvements and technology enablement across our field operations. Based in Riverside, CA or Phoenix, AZ, you will partner with IT and business leaders to map workflows, design system requirements, and implement tools that scale with our growing construction business.

You’ll observe field operations, translate needs into actionable specs, and lead change management including training and UAT activities