Director, Communications Intelligence Strategy (Hybrid)

pru; Newark (NJ); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Prudential is seeking a Director, Communications Intelligence Strategy to lead the intelligence agenda for Communications and translate signals into clear implications for senior leaders. You will build dashboards and insight packages, partner with Brand, Investor Relations and Corporate Affairs, and guide analytics to ensure data quality and decision readiness.

The role emphasizes foresight, issue readiness and narrative influence, with a hybrid on-site work arrangement requiring periodic

Qualifications

• 7-10 years of experience in communications measurement, reputation intelligence, stakeholder research, media analytics, corporate affairs, or related strategy roles.
• Strong ability to synthesize signals into clear implications and recommendations for senior leaders.
• Experience building intelligence products, dashboards or readouts that support planning and issue readiness.

Responsibilities

• Build the intelligence agenda for Communications, connecting signals into a decision-ready view.
• Develop early-warning approaches, intelligence readouts and escalation inputs for leadership.
• Lead development of dashboards, briefings and insight packages that synthesize data into clear implications.
• Partner with Brand, Investor Relations, People & Experience and Corporate Affairs to improve planning and issue response.
• Guide analytics to ensure data quality, dashboard usability and decision-ready outputs.
• Convert signals into practical counsel for senior leaders and enterprise teams.

Skills

Communications insights

Dashboards

Power BI

Tableau

Executive communication

Stakeholder management

Strategic thinking

AI-enabled intelligence tools

Education

Bachelor's degree in Communications/Data Science/Market Research/Business/Public Affairs or related field

Tools

Power BI

Tableau

AI-enabled intelligence tools

Job description

Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

As part of the Strategy & Integration team, the Director, Communications Intelligence Strategy will report to the VP, Insights & Governance and help build a more decision-ready intelligence capability for Communications. This role is well suited for a strategic, curious and analytically minded leader who can connect signals, convene perspectives and translate complex data into clear implications, while serving as a trusted counselor to Communications and enterprise partners. The role will strengthen foresight, issue readiness, narrative choices and enterprise reputation outcomes by helping leaders anticipate issues earlier, understand stakeholder signals more clearly and make sharper communications decisions.

The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Intelligence Strategy: Build the intelligence agenda for Communications, connecting reputation, sentiment, competitive, stakeholder, business and performance signals into a more decision-ready view.
• Foresight and Issue Readiness: Develop early-warning approaches, intelligence readouts and escalation inputs that help leaders anticipate issues, understand stakeholder shifts and prepare more effectively.
• Executive Insight Products: Lead development of dashboards, briefings and insight packages that synthesize complex data into clear implications, narrative choices and key considerations.
• Cross-Functional Signal Integration: Partner with Brand, Investor Relations, People & Experience, Corporate Affairs and business communicators to bring together inputs that improve planning and issue response.
• Analytics Leadership: Guide analytics support and partner with the Manager, Analytics to ensure data quality, dashboard usability and measurement outputs serve senior decision-making.
• Strategic Counsel: Convert signals into practical counsel for the VP, Intelligence and Policies, Head of Strategy & Integration, CCO, SLT partners and broader enterprise teams, strengthening reputation readiness and communications effectiveness.

What you'll need:

• 7-10 years of experience in communications measurement, reputation intelligence, stakeholder research, media analytics, corporate affairs, market research or related strategy roles.
• Bachelor's degree in Communications, Data Science, Market Research, Business, Public Affairs or a related field.
• Strong ability to synthesize reputation, sentiment, competitive, business and performance signals into clear implications, counsel and recommendations for senior leaders.
• Experience building intelligence products, dashboards, readouts or early-warning systems that support planning, issue readiness and narrative decision-making.
• Fluency with social listening, media monitoring, stakeholder research, AI-enabled intelligence tools and data visualization platforms such as Power BI or Tableau.
• Strong executive communication and facilitation skills, with the ability to present complex signals clearly, convene perspectives and guide decisions under ambiguity.
• Strong analytical judgment, reputation acuity, quality discipline and comfort partnering across Communications, Brand, Investor Relations, People & Experience and Corporate Affairs.

It'd be a plus if you had:

• Advanced degree or equivalent applied experience preferred.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.

We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

#LI-RRJ #LI-Hybrid

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary