Director Communications Community Engagement

HCA Healthcare; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision coverage

401(k) match

Stock purchase plan

Educational assistance

Paid time off

Job summary

HCA Healthcare Lake Nona Hospital is seeking a Director of Communications and Community Engagement to lead onsite communications and stakeholder engagement. You will align with enterprise strategies and support hospital growth under the Division AVP of Strategic Communications.

Responsibilities include managing PR, executive messaging, media relations, and community engagement programs while overseeing marketing alignment and physician relations.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in a related position/field.
• 1 year in a management role required.

Responsibilities

• Develop and execute PR and communications plans.
• Support executive messaging and colleague engagement.
• Manage crisis communications and media relations.
• Monitor patient feedback and drive service recovery.
• Ensure policy adherence in marketing and communications.

Skills

Strategic communications

Crisis communications

Media relations

Employee engagement

Education

Bachelor’s degree

Job description

This position is incentive eligible.

Introduction

Do you have the career opportunities as a Director of Communications and Community Engagement you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare Lake Nona Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Director of Communications and Community Engagement where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Director of Communications and Community Engagement serves as an onsite extension of the Division Marketing and Corporate Affairs team at HCA Healthcare hospitals. They lead communication and community engagement efforts, aligning with enterprise strategies and supporting hospital growth. The role reports to the Division AVP of Strategic Communications and has a dotted-line report to the Hospital CEO.

What you will do in this role:

Communications:

• Develop and execute PR and communications plans.
• Support executive messaging and colleague engagement.
• Manage crisis communications and media relations.
• Monitor patient feedback and drive service recovery.
• Ensure policy adherence in marketing and communications.

Community Engagement:

• Implement enterprise and division engagement strategies.
• Coordinate local events and programs.
• Promote hospital reputation and community involvement.
• Support colleague engagement initiatives (e.g., Hope Fund, volunteering).

Marketing:

• Align local marketing with enterprise strategies.
• Provide insights for regional marketing plans.
• Manage brand education and collateral.
• Support physician relations and growth initiatives.

What you must have in this role:

• Bachelors Degree required
• 1 year(s) of experience in a management role required
• 5+ years of experience in a related position/field required

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for delivering charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.