Director, Commercial Training - Pain

Vertex Pharmaceuticals LLC; Boston, Northern (MA, KY); Hybrid; USD 192,000 - 288,000; Full time

Job summary

Vertex Pharmaceuticals is seeking a Director of Commercial Training to lead the development and execution of training strategy for commercial teams. You will manage a training portfolio, lead a team of trainers, and partner with cross-functional stakeholders to elevate performance.

The role includes budget responsibilities and HR duties for assigned staff. You will guide ITC and Phase 2 classes, foster instructional design excellence, and shape development programs for the rare disease portfolio

Qualifications

• Bachelor's degree in relevant discipline; advanced degree in education or instructional design preferred.
• Typically requires 10 years of work experience and 3 years of supervisory/management experience.
• Experience and skills across pharmaceutical/biotech training domains.

Responsibilities

• Create a comprehensive learning strategy that supports teams and organizational goals.
• Lead performance analyses to diagnose skill gaps and tailor training solutions.
• Match learning solutions to maximize workplace performance and impact.
• Lead ITC and Phase 2 training for new hires and ongoing staff development.
• Manage training budget quarterly and annually; collaborate cross-functionally.

Skills

Customer-facing

Training design

Rare disease training

Independent work

Mentoring

Instructional design

Needs assessment

Project planning

Audience analysis

Job/task analysis

Objectives writing

Instructional media

Teaching strategies

Certified in instructional design

Education

Bachelor's degree

Advanced degree in education / instructional design

Job description

General Summary

The Director, Commercial Training will work to enhance the skills and knowledge competencies of commercial and other relevant teams. This role will be primarily responsible for developing and executing training and development strategy ensuring commercial teams are equipped to excel. This role will work cross-functionally across a variety of internal stakeholders. This role involves leading a team, managing training portfolios, and fostering collaboration with cross-functional partners to drive exceptional performance. As a people manager within the organization, this role may have financial accountabilities and human resource responsibilities for assigned staff.

Key Duties and Responsibilities

• Creates a comprehensive learning-strategy that supports teams and organizational goals
• Conducts performance analyses to accurately diagnose and identify the skill/knowledge gaps required to support workplace competencies
• Matches the most appropriate learning solution to maximize workplace performance
• Conducts training needs assessments and designs continuous learning initiatives consistent with findings and needs of the business
• Serve on the relevant leadership team, contributing to strategic decision-making.
• Develop and implement the vision and strategy for training and capabilities.
• Perform training needs assessments and design continuous learning initiatives tailored to specific teams.
• Leads and facilitates the Initial Training Class (ITC), and Phase 2 classes for all newly hired members
• Manages a training budget on a quarterly and annual basis
• Collaborates with cross-functional teams to plan, design and deliver all related training
• Leads scientific discussions on product and clinical topics
• Manages and mentors a team and individuals
• As a people manager within the organization, this role may have financial accountabilities and human resource responsibilities for assigned staff.

Knowledge and Skills

• Customer-facing experience in the pharmaceutical / biotech industry
• Experience in training design and development
• Training experience in the pharmaceutical or biotech industry related to rare disease
• Demonstrates the ability to work independently and manage projects that require collaboration across functional areas
• Experience managing and mentoring direct reports
• Specific competencies related to instructional design
• Conduct a needs assessment/analysis
• Plan and monitor training projects
• Assess the relevant characteristics of the target audience and learning environment
• Perform job, task, and/or content analysis
• Write criterion-referenced, performance-based objectives
• Select instructional media
• Recommend instructional strategies and plan
• Certified in instructional design

Education and Experience

Bachelor's degree in relevant discipline Advanced degree in education, instructional design or related field Typically requires 10 years of work experience and 3 years of supervisory/management experience, or the equivalent combination of education and experience

Pay Range

Pay Range: $192,000 - $288,000 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation

Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail]. Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has approved medicines that treat the underlying causes of multiple chronic, life-shortening genetic diseases - cystic fibrosis, sickle cell disease and transfusion-dependent beta thalassemia - and continues to advance clinical and research programs in these diseases. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including APOL1-mediated kidney disease, acute and neuropathic pain, type 1 diabetes, myotonic dystrophy type 1 and alpha-1 antitrypsin deficiency. Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 14 consecutive years on Science magazine's Top Employers list and one of Fortune's 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on Facebook, Twitter/X, LinkedIn, YouTube and Instagram. The diversity and authenticity of our people is part of what makes Vertex unique, and we recognize that each employee brings diverse perspectives and strengths. By embracing those strengths and celebrating differences, we are fostering an inclusive culture where each of us can bring our authentic selves to work, inspire innovation together, and change people's lives. Our vision is clear: to be the place where an authentic, diverse mix of talent want to come, to stay, and do their best work.