Director Commercial Performance, RMCC Managed

The Hospitality Tribune; New York (NY); On-site; USD 120,000 - 175,000; Full time

Benefits offered by this job

Incredible travel perks (110 nights)

ESPP stock purchase at 15% discount

Paid parental leave

Caregiving support services

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton is seeking a Director to lead revenue management for a portfolio of Managed hotels in the Americas within the Revenue Management Consolidated Center (RMCC). The role focuses on growth in market share, budget achievement, and mentoring a high-performing team in a global hospitality organization.

You will collaborate with RMCC leadership and property teams to drive performance and strategic initiatives, while traveling up to 40% as needed.

Qualifications

• Ten (10) years of professional experience.
• Five (5) years of work experience in revenue management representing a portfolio of hotels (high profile assets over 1,000 keys)
• Four (4) years of collaborating with partners through data representation, interpretation and storytelling
• Travel up to 40%

Responsibilities

• Lead hotel facing revenue management strategy for a portfolio of Managed hotels in the Americas
• Lead and develop team members deployed to support the portfolio
• Drive market share through strategy collaboration
• Collaborate with RMCC Leadership and your team of direct reports
• Partner with property level commercial teams to drive performance
• Managed regional leadership on key owner deliverables and meetings
• Property and portfolio market share and budget achievement
• Team member engagement and development

Skills

Ten years experience

Revenue management

Data storytelling

Travel up to 40%

Education

BA/BS Bachelor's Degree

Job description

Job Identification: 224027

Job Category: Revenue Management

Job Schedule: Full time

Equal Opportunity Employer

EOE, including disability/vets

Exceptional Hospitality Starts with You

The location for this position is virtual/remote

The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchised hotels world‑class revenue management and sales services. Responsible for helping hotels grow market share and outperform our competitors, the team of over 400 professionals supports over 2,400 hotels in the Americas. As a Director, RMCC Americas Managed, you will support the team that's helping a portfolio of Managed hotels consistently grow market share and outperform competitors. On the RMCC Americas Leadership team reporting to the Senior Director, RMCC Americas, you will work on projects including hotel performance deep dives, Managed budget achievement, and rolling out new initiatives.

What you'll do during a typical day

• Lead hotel facing revenue management strategy for a portfolio of Managed hotels in the Americas
• Lead and develop team members deployed to support the portfolio
• Drive market share through strategy collaboration

How you'll collaborate with others

• Collaborate with RMCC Leadership and your team of direct reports
• Partner with property level commercial teams to drive performance
• Managed regional leadership on key owner deliverables and meetings

Deliverables you'll take ownership of

• Property and portfolio market share and budget achievement
• Team member engagement and development

What It Takes to Make the Stay

You have these minimum qualifications

• Ten (10) years of professional experience
• Five (5) years of work experience in revenue management representing a portfolio of hotels (high profile assets over 1,000 keys)
• Four (4) years of collaborating with partners through data representation, interpretation and storytelling
• Travel up to 40%

It would be useful if you have

• BA/BS Bachelor's Degree
• Three (3) years of Director level experience
• Exposure to multiple commercial functions and/or a deep understanding of the commercial operating model
• Experience in a leadership role within Sales, Marketing or Revenue Management within a global organization

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits (https://jobs.hilton.com/benefits) package to support their mental and physical well‑being, so they can Thrive personally and professionally. The pay range for this role is $120,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award‑winning culture has earned us repeated recognition on the World's Best Workplaces list by Greater Place to Work and Fortune. With our suite of world‑class brands (https://www.hilton.com/en/brands/), and a company‑wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay—we're a great place to work.

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