Director, Commercial Excellence/Sales Enablement

Davita Inc.; Batavia (OH); Remote; USD 120,000 - 180,000; Full time

Job summary

Davita Inc. is looking for a Director of Commercial Excellence/Sales Operations to elevate their commercial capabilities. The ideal candidate will have a strong background in sales excellence, strategic leadership, and the ability to enhance customer engagement. This position emphasizes building tools for sales teams, driving change management, and leading cross-functional collaborations to boost growth and operational efficiency.

Benefits

Generous benefits package including medical, dental, vision

401(k)

Paid Holidays

Qualifications

• 5+ years of experience in Commercial Excellence or related function.
• Proven ability to lead change initiatives and drive adoption.
• Experience in building and leading a team.

Responsibilities

• Lead the Commercial Excellence Strategy and implement frameworks.
• Develop and deploy Sales Enablement Tools to improve effectiveness.
• Manage commercial tools including CRM systems and opportunity management.

Skills

Leadership

Change Management

Communication

Project Management

Cross-functional Collaboration

Education

Bachelor's degree

MBA or relevant advanced degree

Tools

CRM platforms (e.g., Salesforce)

Pipeline management tools

Sales enablement software

Job description

Description

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

We are seeking a dynamic and results-driven Director of Commercial Excellence/Sales Operationsto lead the development and execution of world-class commercial capabilities across our organization. This role is instrumental in enabling our sales and account management teams to perform at their highest potential through best-in-class tools, processes, and practices.

The ideal candidate is a strategic thinker and hands-on leader with a proven track record in sales excellence, commercial capability building, and cross-functional collaboration. This role is critical to driving customer engagement, accelerating growth, and embedding a culture of continuous improvement and value creation.

If you are data driven, hard-working, adaptable, enjoy moving at a fast pace and ready to make a significant impact, we invite you to join our team and contribute to our sales enablement function.

Why work at MCC:

• Compensation: Competitive Compensation
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

Responsibilities:

• Lead the Commercial Excellence Strategy:Design and implement a scalable framework to elevate commercial capabilities across the business, with a focus on account management, negotiations, pipeline management, and business development.
• Develop and Deploy Sales Enablement Tools:Drive the creation and adoption of sales playbooks, battle cards, value proposition frameworks, and go-to-market strategies that improve win rates and sales effectiveness.
• Own Commercial Tools & Processes:Manage and optimize commercial tools including CRM systems, opportunity management tools, Voice of the Customer (VOC) platforms, and business development toolkits.
• Drive Sales & Account Management Excellence:Partner with Sales Leaders to embed consistent, structured approaches to account planning, customer segmentation, and pipeline health management.
• Support Strategic Customer Engagement:Collaborate with cross-functional teams to support major customer proposals, negotiations, and strategic initiatives. Act as a trusted advisor in key customer opportunities.
• Enable Go-To-Market for Innovation:Support the launch and commercialization of new products and technologies by designing effective customer engagement strategies.
• Change Leadership:Lead change management efforts to drive adoption of commercial excellence initiatives across the organization.
• Team Leadership: Lead and manage the sales operations/continuous improvement team by leveraging knowledge and skills to achieve team goals.

Qualifications:

• Bachelor's degree required; MBA or relevant advanced degree strongly preferred.
• Minimum of 5+ years of experience in Commercial Excellence, Sales Enablement, Sales Operations, or a related function in a company with >$1B in annual revenue.
• Prior experience in sales, business development, or account managementis required.
• Prior experience in building, leading and developing a team.
• Demonstrated success in designing and deploying commercial strategies, tools, and processes.
• Strong experience in CRM platforms(e.g., Salesforce), pipeline management tools, and sales enablement software.
• Proven ability to lead change initiatives, drive adoption, and work effectively in matrixed organizations.
• Highly motivated self-starter with excellent communication, project management, and influencing skills.
• Ability to partner cross-functionally with Sales, Marketing, Product, Finance, and Supply Chain teams.

Location: Remote/Atlanta preferred.

Diversity & Inclusion:

Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [emailprotected].

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