Director, College Business Operations

American University; Washington (District of Columbia); On-site; USD 36,000 - 39,000; Full time

Job summary

Athletics Operations Manager at American University leads the setup, breakdown, and execution of events in the Department of Athletics and Recreation facilities, coordinating logistics and supervising student staff for home and selected external events.

The role requires a Bachelor's in Sports or Event Management, at least one year of related experience, and strong time management, problem-solving, and customer service skills. Evening/weekend hours are common.

Qualifications

• Bachelor's degree in Sports Management or Event Management.
• Minimum one year of event operations and management experience.
• Strong time management, problem-solving, and customer service skills.
• Ability to manage multiple projects and delegate tasks.
• Availability for frequent evening and weekend hours.

Responsibilities

• Coordinate on-site event preparation, setup, execution, supervision and breakdown for home events.
• Assist in logistics planning and site readiness for events.
• Supervise student and part-time staff to ensure proper staffing and execution.
• Oversee event execution for assigned varsity programs.
• Manage keys/access, facilities inspections, housekeeping requests, and concessions where needed.

Skills

Staff supervision

Time management

Customer service

Delegation

Event operations

Education

Bachelor's degree in Sports Management or Event Management

Job description

Athletics Facilities & Operations Time Type

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department:

Full time

Full On Campus Presence Union

The Athletic Operations Manager is responsible for most of the overall setups and breakdowns of events held in the Department of Athletics and Recreation managed facilities. The Athletic Operations Manager assists in coordinating logistics and planning special event preparation and site preparedness for all home athletic events and some hosted internal and external events. In addition, the Athletic Operations Manager assists in the coordination of student staff members and part-time staff members to execute events. The Athletic Operations Manager oversees event execution for assigned varsity programs each year. Responsible for administrative duties including but not limited to key and access management, facilities inspections and coordination with housekeeping, and concessions management. This position works under a general level of supervision.

• Coordinates on-site event preparation for all home athletic events, as well as some internal and external hosted events. This includes setup, execution, supervision, and breakdown of each event.
• Responsible for home athletic event management for assigned varsity athletic programs. Trains and supervises a staff of part-time employees and student employees for daily facility maintenance, event preparation, and miscellaneous tasks to ensure that all activities are staffed and executed properly.
• Responsible for the maintenance, upkeep, and operational readiness of all outdoor athletic facilities. Conduct regular inspections, submit and track work orders, and follow up on repairs and maintenance needs. Maintain close communication with the Grounds Crew regarding field conditions, maintenance, weather impacts, and facility readiness for practices, competitions, and events.
• Handles security needs for the department including event-specific security detail as well as student-athletes, contractors, and staff access throughout Bender Arena.
• Administrative tasks including keys/access management, facilities inspections, housekeeping requests, and concessions management.
• Other duties as assigned by the Assistant Athletic Director for Facilities and Operations.

The Athletic Operations Manager reports directly to the Assistant Athletic Director for Facilities & Operations, and works in conjunction with the Department of Athletics and Recreation staff. Reporting to this position are student and part-time employees.

Serving Customers.

Championing Customer Needs.

Full-time.

~26.11 - $28.00 per hour.

Bachelor's degree.

~A Bachelor’s degree in Sports Management or Event Management, or a related field and experience that demonstrates the necessary skills is required, as well as a minimum of one year of related experience in event operations and management.

Deadline oriented, demonstrated time management, problem-solving, and customer service skills are essential to this position.

Ability to manage many projects at once and to delegate projects when necessary are vital to the success of this position.

Inventorying And Cash Handling Experience Preferred

Frequent evening and weekend hours may be required.

Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

For more information or assistance with the American University careers site, email [e-mail] University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.