Director - Coletta Cancer Center

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Oklahoma City (OK); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans (32+ hours)

Job summary

Mercy seeks a Director of Operations to lead hospital and clinic operations, ensuring efficient service delivery and a collaborative work environment. You will implement strategic plans, manage budgets, ensure compliance, and improve patient experience.

The role requires strong leadership, strategic thinking, and ability to drive performance, reporting to senior leadership, with emphasis on process improvements and healthcare regulations.

Qualifications

• Five years’ experience in operational management and/or leadership roles.
• Experience may be gained from college degrees or a combination of professional and educational experiences.
• Demonstrated success in healthcare operations is preferred.

Responsibilities

• Oversee operations of hospitals/clinics to ensure efficient service delivery.
• Implement strategic plans and drive process improvements.
• Manage budgets and ensure compliance with healthcare regulations.
• Enhance patient experience and track performance.
• Report on performance and collaborate with leadership.

Skills

Leadership

Team-building

Communication

Strategic planning

Analytical skills

Budget management

Healthcare regulations

Process improvement

Education

Bachelor’s degree in business administration/healthcare administration

Master’s degree preferred (MBA/HEA)

High school diploma

Job description

Find your calling at Mercy!

The Director of Operations is responsible for overseeing the operations of hospitals and/or clinics, ensuring efficient service delivery and promoting a collaborative work environment. Key duties include implementing strategic plans, managing budgets, ensuring compliance, and enhancing patient experience. The role involves tracking performance, reporting, and driving process improvements, all aligned with Mercy's mission and vision.

Position Details

Minimum Qualifications

• Five (5) years’ experience demonstrating capabilities and success applicable to the role. Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences.

Job Description

The Director of Operations is responsible for overseeing the operations of hospitals and/or clinics, ensuring efficient service delivery and promoting a collaborative work environment. Key duties include implementing strategic plans, managing budgets, ensuring compliance, and enhancing patient experience. The role involves tracking performance, reporting, and driving process improvements, all aligned with Mercy's mission and vision.

Position Details

Minimum Qualifications

Experience

• Five (5) years’ experience demonstrating capabilities and success applicable to the role. Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences.

Skills, Knowledge Abilities

• Strong leadership and team-building skills
• Excellent communication and interpersonal skills
• Strategic and analytical skills
• Financial acumen and budget management
• Knowledge of healthcare regulations and compliance
• Ability to drive process improvements and enhance operational efficiencies
• Advanced knowledge of healthcare operations and patient-centered care practices
• Knowledge of resource management and continuous improvement methodologies

Education: High school diploma or equivalent.

Preferred Qualifications

• Education: Bachelor’s or master’s degree in business administration, operations management, healthcare administration, or a related field.
• Experience: Ten (10) years of experience in healthcare operations management. Proven track record in managing complex operations and leading teams to success.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): Healthcare Director, Operations Director, Oncology Director