Director, Cloud Operations

Hirebridge; Denver (CO); On-site; USD 190,000 - 220,000; Full time

Job summary

Vertafore is seeking a Director of Cloud Operations to lead our hybrid cloud platform spanning AWS and colocation datacenters. You will drive reliability, scalability, automation, and governance for foundational infra services, partnering with Product Development, SRE, and InfoSec to enable reliable SaaS delivery.

You will manage a global team of senior engineers/managers, shaping strategy and overseeing modernization efforts while ensuring security and compliance across cloud and datacenter

Qualifications

• Seasoned leader with experience running large hybrid cloud platforms.
• Strong collaboration with SRE, Product Engineering, and InfoSec to align infrastructure with product goals.
• Proven ability to drive cost visibility, optimization, and governance.

Responsibilities

• Oversee large segments of hybrid infrastructure including AWS and colocation environments.
• Ensure availability, scalability, and resilience of networking, storage, DNS, identity, and virtualization.
• Lead IaC adoption and automation improvements across provisioning and lifecycle management.
• Partner with security to enforce IAM controls and infrastructure hardening.
• Collaborate with engineering leaders to align capabilities with growth and architecture.
• Manage and mentor engineering managers and senior engineers, driving hiring and performance development.

Tools

Terraform

CloudFormation

AWS

Job description

$190,000 - $220,000 / year + Bonus

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

JOB SUMMARY

The Director of Cloud Operations leads a major functional area of Vertafore’s hybrid cloud infrastructure platform spanning AWS and colocation datacenter environments. This role is responsible for the reliability, scalability, automation, and governance of foundational infrastructure services including compute, networking, storage, identity, and infrastructure security.

The Director works closely with engineering leadership across Product Development, Site Reliability Engineering, and Information Security to ensure infrastructure platforms enable reliable SaaS delivery. This role provides both operational leadership and strategic direction while managing a global team of senior engineers and/or engineering managers.

Key Responsibilities

Infrastructure Platform Leadership

• Oversee large segments of hybrid infrastructure including AWS platforms and colocation-based compute, storage, and networking environments.
• Ensure availability, scalability, and operational resilience of foundational services such as networking, storage, DNS, identity, and virtualization platforms.
• Drive infrastructure modernization initiatives supporting cloud adoption and hybrid architecture.

Cloud Governance & Platform Operations

• Oversee AWS organizational structure, account governance, and infrastructure policy enforcement.
• Partner with FinOps and global organizational teams to drive cost visibility, optimization, and financial governance.
• Ensure compliance with infrastructure security and operational standards.

Automation & Infrastructure Engineering

• Lead the adoption of Infrastructure-as-Code and automation frameworks such as Terraform and CloudFormation.
• Drive improvements in infrastructure provisioning, lifecycle management, and operational tooling.
• Promote engineering best practices for infrastructure development, automation and platform reliability.

Security & Compliance

• Partner with security teams to enforce IAM standards, privileged access controls, and infrastructure hardening.
• Ensure consistent patching, vulnerability management, and access governance across cloud and datacenter environments.

Cross-Functional Collaboration

• Collaborate with SRE to ensure infrastructure platforms support reliability goals and service level objectives.
• Work with Product Engineering leaders to align infrastructure capabilities with product growth and architectural evolution.

Leadership & Organizational Development

• Manage and mentor engineering managers and/or senior engineers.
• Drive hiring, performance management, and career development.
• Foster a culture of ownership, operational excellence, and continuous improvement.