Director, Clinical Stabilization & Recovery Services

Mass Advocates Standing Strong (MASS); Boston (MA); On-site; USD 5,500 - 6,900; Full time

Job summary

Mass Advocates Standing Strong (MASS) is seeking a Program Director for Clinical Stabilization Services to lead a BSAS-licensed program. You will oversee clinical operations, regulatory compliance, staff supervision, and program growth in a trauma-informed, recovery-oriented setting.

You will partner with clinical leadership to ensure high-quality care, performance metrics, and partnerships with community providers.

Qualifications

• Master's degree in Business Administration, Social Work, Public Health, Healthcare Administration, or a related field.
• Minimum of one year of experience working in a healthcare setting.
• At least two years of supervisory or administrative experience in a fast-paced, clinically challenging environment.
• Experience with addiction treatment and trauma-focused treatment strongly preferred.

Responsibilities

• Provide overall leadership, direction, and management of the CSS program and associated services.
• Provide direct supervision of the Behavioral Health Specialist supervisor, behavioral health specialists and recovery specialists.
• Develop and implement strategic goals aligned with organizational priorities and behavioral health initiatives.
• Ensure effective daily operations of the short-term residential treatment environment, including staffing, scheduling, admissions, discharges, facility management, food and supply oversight, and technology needs.
• Monitor and improve program performance through key performance indicators, quality metrics, and patient outcomes assigned by the Chief Behavioral Health Officer.
• Foster a culture of recovery, safety, accountability, inclusivity, and continuous improvement.
• Participate in leadership meetings and collaborate with senior leadership on organizational initiatives, including program expansion and innovative clinical interventions.
• Ensure full compliance with BSAS regulations, Massachusetts Department of Public Health requirements, accreditation standards, and The Dimock Center policies.
• Oversee implementation of evidence-based and trauma-informed treatment practices.
• Ensure program expectations, policies, and procedures are consistently followed and upheld by staff.
• Monitor quality assurance activities, incident reporting, corrective action plans, audits, and performance improvement initiatives.
• Maintain readiness for licensing, accreditation, and regulatory site visits.
• Work closely with clinical directors, medical directors, supervisors, and multidisciplinary teams across the Behavioral Health and Addiction Medicine division to maintain high standards of clinical care.

Skills

Leadership

Communication

Problem solving

Team leadership

Ethics

Education

Master's degree in Business Administration, Social Work, Public Health, Healthcare Administration, or related field

Tools

Electronic Health Records

Microsoft Office

Reporting systems

Job description

Mass Advocates Standing Strong (MASS) is seeking a Program Director for Clinical Stabilization Services to lead a BSAS-licensed program. You will oversee clinical operations, regulatory compliance, staff supervision, and program growth in a trauma-informed, recovery-oriented setting.

You will partner with clinical leadership to ensure high-quality care, performance metrics, and partnerships with community providers.