Director, Clinical Services

Compass Health Center; Silver Spring (MD); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Healthcare plans

401(k) matching

Generous PTO and parental leave

Job summary

Compass Health Center in Silver Spring, MD seeks an experienced Director of Clinical Services to lead clinical programs and coach a diverse team. You will partner with the Silver Spring leadership team to cultivate a culture of clinical excellence across adolescent and adult programs serving mood, anxiety, trauma, OCD, and substance use disorders.

The role emphasizes hiring, onboarding, staff development, crisis response, and ensuring continuity of care while coordinating with external providers

Qualifications

• Masters prepared independently licensed clinician or licensed Doctorate level clinician.
• Experience developing and managing programs and clinical teams.
• Experience supervising therapists, both licensed and seeing licensure.

Responsibilities

• Provide direct managerial oversight to Associate Directors, Primary Therapists, Family Therapists, Group Therapists, and other staff within programs.
• Lead and assist with other programs as needed.
• Identify hiring/staffing needs and participate in interviewing and hiring processes.
• Execute onboarding and staff development programs.
• Lead performance appraisal and staff improvement initiatives in line with accrediting bodies.
• Oversee day-to-day policy execution and mission alignment.

Skills

Program development

Team leadership

CBT/ACT/DBT

Crisis experience

Time management

Collaboration

Education

Master's degree or Doctorate level licensed clinician

Job description

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis - every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role

As the largest provider of PHP/IOP programs and psychiatric services in Illinois, Compass Health Center is one of the fastest-growing behavioral health organizations in the country. We are thrilled to expand our exceptionally innovative and highly distinguished programs that redefine our industry and raise the standard for comprehensive care.

Launched in September 2023, our newest location in Silver Spring, MD, is home to top local talent in behavioral health care. This interdisciplinary team of trailblazers has built our adolescent and adult programs from the ground up alongside the leadership of well-established clinicians and doctors working in PHP/IOP behavioral health care for the past decade.

We are seeking an experienced Director of Clinical Services to lead our clinical programs. In partnership with the rest of the Silver Spring Leadership Team, this individual will play a key role in building and shaping a strong culture of clinical excellence at the location, while offering direct coaching and development to our team. Our programs serve patients across a variety of diagnoses including Mood/Anxiety, OCD/Complex Anxiety, Trauma, and Substance Use.

What You'll Do

• Providing direct managerial oversight to Associate Directors, Primary Therapists, Family Therapists, Group Therapists, and other staff within programs.
• Lead and assist with other programs as needed.
• Identifying hiring/staffing needs and participating in interviewing and hiring process.
• Executing new hire onboarding and staff development.
• Initiating employee performance appraisal and staff performance improvement program compliance with accrediting bodies.
• Leading the day-to-day execution of policies and procedures as well as the mission and objectives of Compass.
• Managing program paid time off to ensure adequate staffing patterns.
• Managing Program Intake schedule with assistance from VP and Site Leader.
• Responding to clinical crises as needed and coordinating response of others.
• Oversees the implementation of program material and curriculum.
• As indicated, participating in community outreach.
• Overseeing calls about program eligibility and appropriateness. Ensures referrals are provided as needed.
• Conducting clinical intakes to identify clinical diagnoses, functional impairment, personal strengths and make treatment recommendations; charting progress of patients appropriately; providing group, individual, and family therapy, as needed.
• Communicating with patient’s family members or support system, as needed; coordinating care with patient’s outside providers to ensure continuity of care.
• Assessing patient’s progress and need for higher level of care or discharge.
• Engaging in frequent communication and collaboration with team members via rounds, EMR notes, emails, and face-to-face communication.
• Participating in professional development activities.
• Providing individual, family or group therapy as needed.
• Providing clinical supervision.

Who You Are

• Masters prepared independently licensed clinician or licensed Doctorate level clinician
• Experience developing and managing programs and clinical teams
• Experience supervising therapists, both licensed and seeing licensure
• Knowledge and experience of group dynamics utilizing CBT, ACT, DBT, and Motivational Interviewing, among other effective and efficacious treatments
• Experience with patients in crisis
• Excellent time management skills, ability to juggle multiple demands simultaneously in a fast paced and changing environment
• Experience with program target population in group and individual therapy settings

We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges. This role may also be eligible for an annual bonus which is dependent upon individual and company performance.

Compensation $115,000 - $135,000 USD

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

• comprehensive medical/dental/vision plans
• 401k program with company matching
• generous PTO (including competitive parental leave after 1 year of employment)
• continuous training through CEU seminars and volunteering opportunities