Director, Clinical Services

DaVita Inc.; Missouri; Hybrid; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director of Clinical Services to lead clinical support and improve patient quality outcomes. This hybrid role involves collaborating with teams to enhance clinical outcomes, ensuring compliance, and providing essential training and education. The ideal candidate will have significant Nephrology experience and a strong background in healthcare management. Join a forward-thinking company that prioritizes community and belonging, where your contributions will have a meaningful impact on patient care and team success.

Benefits

401k Match

Healthcare Coverage

Broad Range of Benefits

Qualifications

• 5-10 years of Nephrology experience required.
• 3 years of management experience preferred in healthcare.

Responsibilities

• Oversee clinical outcomes and drive quality trends.
• Develop educational programs for teammates on policies and regulations.

Skills

Nephrology Experience

Project Management

Healthcare Management

Remote Team Management

Intermediate Computer Skills

Education

Bachelor's degree in Nursing

Master's degree in Nursing

Tools

MS Excel

MS Word

MS PowerPoint

MS Outlook

Job description

Director, Clinical Services page is loaded

Director, Clinical Services

Apply remote type Hybrid locations 01807 - Missouri Remote time type Full time posted on Posted 3 Days Ago job requisition id R0388374

Posting Date

04/23/2025300 First Executive AveSte A,St Peters,Missouri,63376-1655,United States of America

Here's what you can expect as a Director of Clinical Services at DaVita:

The Director, Clinical Services functions as the division’s clinical lead responsible for clinical support, including quality, education, safety and nursing services. Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within assigned division.

This is a hybrid role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Please note the following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Partner with teammates across modalities to impact clinical outcomes and drive positive Quality Index trends within the division; including data collection and reporting as requested to support clinical and operational strategy.
• Provides oversight of the audit process(s) to ensure regulatory compliance and consistency in approach, including assisting in developing proactive action plans and strategies for addressing deficiencies and ensuring the proper documentation is submitted when required to regulatory agencies
• Ensures Right Person/Right Attitude/Right Job (RPRARJ) within Clinical Services Specialists, (including specialized roles) and Clinical trainers; this includes, providing coaching and leadership for effective performance.
• Participates in the divisional operations review process and provides reports with analysis as requested to assist in developing a collaborative and unified team.
• Develops and conducts educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals.
• Promote collaboration between the Clinical Services, Operations and Home teams.
• Travel: ~50% domestic travel

MINIMUM QUALIFICATIONS

• Bachelor’s degree in nursing required, Masters preferred
• Minimum 5-10 years (8 yrs. Preferred) Nephrology Experience
• Minimum of three (3) years’ management and/or administrative experience; healthcare management experience preferred
• Acute care experience
• Experience managing remote teammates
• Minimum of two (2) years’ project management and/or project implementation experience
• Minimum of one (1) year experience in commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) as well as government insurance programs (Medicare, Medicaid)
• Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook

CERTIFICATES, LICENSES, AND REGISTRATIONS

• Required: Current RN license in state of practice required with no Board of Nursing disciplinary actions
• Preferred: CPR & ANNA certification

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

About Us

DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As ofMarch 31, 2022,DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe.

DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here .

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.