Director Clinical Operations - Neurosurgery

Washington University; St. Louis, Northern (MO, KY); Hybrid; USD 84,000 - 149,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

403(b) Retirement plan

Wellness programs

Job summary

Washington University in St. Louis is seeking a dedicated healthcare operations manager to oversee the implementation of clinical operations plans and coordinate delivery of clinical services at the St. Louis campus.

The role involves supervising advanced practice providers, managing patient service operations and scheduling, and collaborating with clinical departments to design integrated systems supporting registration, scheduling, and EMR workflows.

Qualifications

• Bachelor's degree required for the position.
• 5 years of work experience in an academic health center, hospital, or healthcare industry setting.
• No specific certification or professional license required.

Responsibilities

• Oversees advanced practice providers.
• Manages patient service operations and scheduling.
• Facilitates the implementation of new physician practice models for clinical operations.
• Coordinates development of operational and space plans to support physician practice models.
• Interacts with clinical departments on a regular basis.
• Stays abreast of changing regulations that may impact clinical operations.

Skills

Analytical Thinking

Communication

Interpersonal Communication

Medical Practice Operations

Organizing

Physician Practice Management

Education

Bachelor's degree

Master's degree

Job description

Location

ST. LOUIS, MO 63108

Scheduled Hours

40

Position Summary

Manages the implementation of the clinical operations plans by coordinating the delivery of clinical services.

Job Description

Primary Duties & Responsibilities:

• Oversees advanced practice providers.


• Manages patient service operations.


• Oversees patient scheduling.


• Facilitates the implementation of new physician practice models for clinical operations.


• Coordinates the development of operational and space plans to support the physician practice models.


• Recommends adjustments as necessary.


• Assists with the coordination of new and existing programs.


• Assists with the design of integrated systems and processes to support clinical operations including registration, scheduling and electronic medical records.


• Assists in the implementation of the staffing model and the coordination of the clinical staff.


• Interacts with clinical departments on a regular basis.


• Maintains a service environment for faculty and staff.


• Develop, maintain and enhance good working relationships with external and internal constituents.


• Stays abreast of changing regulations that may impact clinical operations.


• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions Normal Office Environment Physical Effort Typically Sitting at a desk or table Equipment Office Equipment

Required Qualifications

Education: Bachelor's degree

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Academic Health Center, Hospital, Or Healthcare Industry Setting (5 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Seven years of experience in an academic health center, hospital or healthcare industry setting.


• Demonstrated understanding of physician practice operations and management.


• Preferred Qualifications Education: Master's degree


• Preferred Qualifications Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.


• Preferred Qualifications Work Experience: No additional work experience unless stated elsewhere in the job posting.


• Preferred Qualifications Skills: Analytical Thinking, Communication, Interpersonal Communication, Medical Practice Operations, Organizing, Physician Practice Management

Salary

Grade G15 Salary Range $84,200.00 - $148,500.00 / Annually

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.


• Competitive health insurance packages with priority appointments and lower copays/coinsurance.


• Take advantage of our free Metro transit U-Pass for eligible employees.


• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.


• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!


• Family We offer 4 weeks of caregiver leave to bond with your new child.


• Family care resources are also available for your continued childcare needs.


• Need adult care? We’ve got you covered.


• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.


• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

About the University

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.