Director Clinical Operations - Neurosurgery

Washington University in St. Louis; St. Louis (MO); On-site; USD 84,000 - 149,000; Full time

Benefits offered by this job

Up to 22 days of vacation

10 recognized holidays

Free Metro transit U-Pass

Tuition paid for employee and family

Job summary

Washington University in St. Louis seeks a senior operations leader to oversee the implementation of clinical operations plans and coordinate delivery of clinical services at our ST. LOUIS campus.

You will supervise advanced practice providers, manage patient service operations, and lead scheduling efforts while shaping physician practice models and operational systems across departments.

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Seven years of experience in an academic health center, hospital or healthcare industry setting.

Responsibilities

• Oversees advanced practice providers.
• Manages patient service operations.
• Oversees patient scheduling.
• Facilitates the implementation of new physician practice models for clinical operations.
• Coordinates the development of operational and space plans to support the physician practice models.
• Recommends adjustments as necessary.
• Assists with the coordination of new and existing programs.
• Assists with the design of integrated systems and processes to support clinical operations including registration, scheduling and electronic medical records.
• Assists in the implementation of the staffing model and the coordination of the clinical staff.
• Interacts with clinical departments on a regular basis.
• Maintains a service environment for faculty and staff.
• Develop, maintain and enhance good working relationships with external and internal constituents.
• Stays abreast of changing regulations that may impact clinical operations.
• Performs other duties as assigned.

Skills

Analytical Thinking

Communication

Interpersonal Communication

Medical Practice Operations

Organizing

Physician Practice Management

Education

Bachelor's degree

Master's degree

Job description

Position Summary

Manages the implementation of the clinical operations plans by coordinating the delivery of clinical services.

Location

ST. LOUIS, MO 63108

Scheduled Hours

40

Job Description

Primary Duties & Responsibilities

• Oversees advanced practice providers.
• Manages patient service operations.
• Oversees patient scheduling.
• Facilitates the implementation of new physician practice models for clinical operations.
• Coordinates the development of operational and space plans to support the physician practice models.
• Recommends adjustments as necessary.
• Assists with the coordination of new and existing programs.
• Assists with the design of integrated systems and processes to support clinical operations including registration, scheduling and electronic medical records.
• Assists in the implementation of the staffing model and the coordination of the clinical staff.
• Interacts with clinical departments on a regular basis.
• Maintains a service environment for faculty and staff.
• Develop, maintain and enhance good working relationships with external and internal constituents.
• Stays abreast of changing regulations that may impact clinical operations.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal Office Environment

Physical Effort

• Typically Sitting at a desk or table

Equipment

• Office Equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Required Qualifications: Bachelor's degree

Certifications / Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Academic Health Center, Hospital, Or Healthcare Industry Setting (5 Years)

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

Preferred Qualifications

• Seven years of experience in an academic health center, hospital or healthcare industry setting.
• Demonstrated understanding of physician practice operations and management.

Education

Master's degree

Certifications / Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Analytical Thinking, Communication, Interpersonal Communication, Medical Practice Operations, Organizing, Physician Practice Management

Grade

G15

Salary Range

$84,200.00 - $148,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.