Director Clinical Services - Neurosurgery

Washington University in St. Louis; St. Louis (MO); On-site; USD 84,000 - 149,000; Full time

Benefits offered by this job

Vacation time and holidays

Health insurance

U‑Pass transit benefit

Retirement plan

Job summary

Washington University in St. Louis seeks an experienced operations leader to oversee day‑to‑day outpatient clinical activities within the Department. You will coordinate clinical operations, financial oversight, space planning, and strategic initiatives.

A Bachelor’s degree is required (Master’s degree preferred), with about five years of relevant healthcare administration experience. This is a full‑time role in St. Louis, MO with a comprehensive benefits package.

Qualifications

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Master’s degree preferred.
• Relevant Experience (5 Years) is requested.

Responsibilities

• Monitors all outpatient clinical practice activities. Oversight of day to day clinical operations. Direct administration of Specialty Practice.
• Central contact for all clinical activities of the Department to include Washington University Physicians Network (WUPN) and Faculty Practice Plan (FPP) Activities.
• Plans and implements transition to Ambulatory Care Center; designs space with architect; manages transfer of practices to Ambulatory Care Center.
• Analyzes all revenue generating activities to ensure appropriate capture of services and accounting of revenue and expenses.
• Provides management oversight of all financial accounts related to clinical operations; develops financial reports.

Skills

Analyze information

Computer literacy

Creative approaches

Decision making

Diplomacy

Financial systems

Healthcare environments

Independent judgment

Information collection

Oral communications

Positive thinking

Professional etiquette

Spreadsheets

Supervisory management

Written communication

Education

Bachelor’s degree

Master’s degree

Tools

None

Job description

Position Summary

Oversees day- to-day business and operational affairs of the Department’s Outpatient Clinical Activities

Location

ST. LOUIS, MO 63108

Scheduled Hours

40

Job Description

Primary Duties & Responsibilities

• Monitors all outpatient clinical practice activities. Oversight of day to day clinical operations. Direct administration of Specialty Practice.
• Central contact for all clinical activities of the Department to include Washington University Physicians Network (WUPN) and Faculty Practice Plan (FPP) Activities.
• Plans and implements transition to Ambulatory Care Center. Helps assign space by practice volumes and financial projections. Designs space with architect. Responsible with Divisions for transfer of practices to Ambulatory Care Center.
• Analyzes all revenue generating activities to ensure appropriate capture of services and accounting of revenue and expenses.
• Provides management oversight of all financial accounts related to clinical operations. Develops financial reports that provide for Department Administrative review.
• Assists with the development and implementation of strategic, business and marketing plans for Departments Clinical operation.
• Oversees operations of all clinical activities to include maintaining and enhancing existing services and development of new opportunities.
• Performs feasibility studies for specific projects. Performs detail financial analysis as required in order to assure fiscal integrity of each of these activities. Specific “Clinical Improvement” projects for implementation as listed: Patient Scheduling; Transcription; Patient Flow; Prescription; Call Messaging.
• Reviews operational support staff structures and makes recommendations for enhancement and efficiency opportunities. Assists in developing staffing plans as appropriate.
• In conjunction with the Chair and Associate Chair develops, implements and maintains appropriate policies and procedures to ensure efficiency in the Department’s Clinical Operations. Reviews and provides revisions or updates as necessary.
• Identifies needs and develops staff training activities for Department’s Clinical Outpatient Operations Staff.
• Develops and implements measurements/benchmarks for Clinical Performance.

Working Conditions

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand, or finger movement (PC Typing)

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:

Required Qualifications

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Education:

Preferred Qualifications

Master's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Analyze Information, Computer Literacy, Creative Approaches, Decision Making, Diplomacy, Financial Systems, Healthcare Environments, Independent Judgment, Information Collection, Oral Communications, Positive Thinking, Professional Etiquette, Spreadsheets, Supervisory Management, Written Communication

Grade

G15

Salary Range

$84,200.00 - $148,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.