Director-Clinical Operations

Baptist Memorial Health Care; Jonesboro (AR); On-site; USD 90,000 - 170,000; Full time

Job summary

Baptist Memorial Health Care in Jonesboro, AR, is seeking a Clinical Operations Director to oversee multiple clinical departments and 24/7 operations. You will provide innovative leadership to maximize organizational performance, planning efficiently with staff and budgeting resources.

The role requires 3–5 years of supervisory experience, preferably in a clinic or hospital setting, and a Bachelor's and Master's degree.

Qualifications

• 3-5 years of supervisory/management experience.
• Preferably within a clinic/healthcare setting.

Responsibilities

• Provides leadership by overseeing clinical departments and 24/7 operations.
• Develops and maintains operational plans aligned with the organization’s strategic imperatives.
• Plans, implements and markets services meeting internal and external customer needs.
• Ensures compliance with federal and state regulations for clinical operations and safe care delivery.
• Prepares, submits and manages budgets for assigned departments.
• Supervises managers and providers to ensure policy compliance; optimizes staff and resource use.
• Monitors patient, staff and provider satisfaction and implements improvements.
• Implements a comprehensive quality assurance program including safety and infection control guidelines.
• Performs other duties as assigned.

Education

Bachelor's degree

Master's degree

Job description

Job Summary

The Clinical Operations Director is responsible for providing oversight and leadership to various clinical departments and operations. Provides innovative leadership to maximize the entity’s contribution to overall organizational performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.

Responsibilities

• Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.
• Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.
• Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.
• Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.
• Prepare, submit and manage budget for assigned departments.
• Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.
• Monitor patient, employee, and provider satisfaction and implement plans for improvement.
• Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.
• Perform other duties as assigned.

Experience

• 3-5 years supervisory/management experience.
• Preferably within clinic/healthcare setting.

Education

• Bachelor's degree.
• Master's degree.