Director, Client Strategy

CLSA Limited; New York (NY); In loco; USD 207.000 - 261.000; Tempo pieno

Descrizione del lavoro

CLSA Limited in New York seeks a Director of Client Strategy to develop and execute comprehensive client service plans, optimize resource allocation, and drive revenue growth across institutional clients.

You will analyze performance metrics, lead regional client strategies, nurture senior stakeholder relationships, and collaborate with Sales and Trading to deliver integrated solutions and strengthen CITICS market position.

Competenze

• Bachelor's degree or higher in Business, Finance, Economics, or a related discipline.
• Minimum 10-15 years of experience in financial services, institutional equities, sales management, client strategy or business management.
• Strong knowledge of Hong Kong and China institutional investor landscape and market dynamics.
• Proven track record of driving revenue growth and improving client profitability.
• Excellent communication skills and ability to influence senior stakeholders.

Mansioni

• Develop and execute comprehensive Client Service Plans and conduct account reviews.
• Optimize resource allocation with client-tiering framework in coordination with Sales and Trading leadership.
• Support client coverage teams to drive revenue growth and profitability.
• Analyze performance metrics to inform strategy and address underperforming accounts.
• Identify growth opportunities and mitigate revenue risk across regions and products.
• Drive new business development and cross-selling while executing strategic priorities.
• Develop regional client strategies aligned with global objectives and promote cross-geography collaboration.
• Synthesize client feedback and market trends to strengthen CITICS market position.

Conoscenze

Client relationship mgmt

Strategic thinking

Analytical skills

Cross-functional leadership

Project management

Formazione

Bachelor's degree or higher in Business/Finance/Economics

Strumenti

CRM platforms

Client intelligence tools

Business analytics apps

Descrizione del lavoro

Director, Client Strategy# CITIC Securities International Careers## Director, Client StrategyApply: New York: Full time: Posted Yesterday: JR003450**Key Areas of Responsibilities*** Develop and execute comprehensive Client Service Plans, conduct in-depth internal and external account reviews, and build strong relationships with key clients and stakeholders.* Optimize resource allocation through the firm's dynamic client-tiering framework, partnering closely with Sales and Trading leadership to maximize commercial outcomes and achieve strategic objectives.* Support client coverage teams in driving revenue growth and enhancing profitability across the firm's core institutional client base.* Analyze and leverage business performance metrics, including revenue, market share, broker rankings, wallet share, and client profitability, to inform strategic decision-making, support monthly business reviews, and address underperforming accounts.* Identify and capitalize on the firm's most significant growth opportunities by targeting clients with unmet revenue potential, addressing under-monetized relationships, and proactively mitigating revenue risk.* Drive new business development and cross-selling initiatives across products and regions while maintaining accountability for the successful execution of strategic priorities.* Develop and implement regional client strategies aligned with CITICS global business objectives, promoting collaboration across geographies and product groups to deliver integrated client solutions.* Synthesize client feedback, competitive intelligence, and market trends to provide actionable insights that inform business strategy, enhance client engagement, and strengthen CITICS market positioning.**Requirements*** Bachelor's degree or higher in Business, Finance, Economics, or a related discipline.* Minimum 10-15 years of experience within the financial services industry, preferably in institutional equities, sales management, client strategy, or business management.* Extensive knowledge of the Hong Kong and China institutional investor landscape, including key clients, market dynamics, and industry trends.* Demonstrated experience developing and executing strategic business initiatives that drive revenue growth and improve client profitability.* Strong client relationship management skills with the ability to influence and engage senior internal and external stakeholders.* Advanced analytical and quantitative skills, with experience leveraging client performance, revenue, and market data to support decision-making.* Sound understanding of regulatory requirements and market structure applicable to the equities business.* Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively.* Proficiency with CRM platforms, client intelligence tools, and business analytics applications.* Strong project management, organizational, and problem-solving capabilities, with the ability to manage multiple priorities in a fast-paced environment.* Highly motivated, results-oriented self-starter who can work independently while maintaining strong attention to detail.* Collaborative team player with a proactive mindset, strong sense of accountability, and a commitment to delivering exceptional client service.Salary Range: $207,000 - $261,000 annually.Actual compensation will be determined based on relevant experience, skills, qualifications, internal equity, and market factors.