Director, Client Partner

Tinuiti; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A leading performance marketing firm is seeking a Director, Client Partner to manage client relationships and lead a team in a fully remote environment. The role involves strategic alignment with clients, team leadership, and leveraging analytics for marketing decisions. The ideal candidate will have over 10 years of experience in client delivery and management, with expertise across multiple digital platforms. This position offers unlimited PTO, comprehensive healthcare benefits, and a retirement plan with a 4% match.

Benefits

Unlimited PTO

Healthcare

Retirement Plan

Learning & Development

Qualifications

• 10+ years in client delivery roles with a successful campaign track record.
• Management experience required.

Responsibilities

• Lead a portfolio of clients and ensure strategic alignment.
• Oversee onboarding and account transitions.
• Provide feedback and coaching to team members.

Skills

Client Management

Leadership

Communication

Analytical Skills

Tools

Google Analytics

Microsoft Excel

PowerPoint

Job description

Join to apply for the Director, Client Partner role at Tinuiti

We support 100% remote work for this role!

Who We Are

Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, managing nearly $4 billion in digital media with over 1,200 employees. We excel in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more. Our goal is simple: to grow happiness for our clients, their customers, our team, and partners. Our core values—Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change—inspire a culture of pride and fun at work.

We’d Love To Hear From You If

If you think you qualify but don't meet every criterion, please still apply. Research shows many apply only when they meet all criteria, but we value diverse experiences and backgrounds.

As The Director, Client Partner-Enterprise You Will

• Client Management & Leadership: Lead a portfolio of clients, ensure strategic alignment, build trust with senior stakeholders, and partner with internal leadership to resolve escalations and facilitate timely solutions. Identify opportunities to connect with key client stakeholders and influence change.
• Client Onboarding & Transitions: Oversee onboarding, offboarding, and account transitions, ensuring seamless experiences and maximizing account potential with new strategies and ideas. Collaborate with ad ops teams to meet tracking and operational requirements.
• Team Leadership and Development: Provide feedback, coaching, and support to team members, conduct regular 1:1 meetings, manage client relationships, foster team growth, and stay current with industry trends through continuous learning.
• Business Acumen and Financial KPIs: Work with leadership to meet financial targets, optimize staffing, and manage client margins.
• Innovation and Thought Leadership: Keep abreast of industry trends, implement innovative tactics, and enhance campaign effectiveness.
• Client Education: Empower clients with knowledge to reinforce trust and strategic decision-making.
• Industry & Channel Expertise: Maintain in-depth knowledge of market developments, emerging trends, and channel strategies to align recommendations with client goals.

Professional Qualifications

• 10+ years in client delivery roles with a successful campaign track record.
• Management experience required.
• Expertise across multiple digital platforms; familiarity with tools like Google Analytics, Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.
• Proven ability to analyze data and leverage analytics for marketing decisions.
• Strong computer skills: Google Suite, Microsoft Excel & PowerPoint.
• Excellent communication, interpersonal skills, and ability to multitask effectively.

Additional Information

FLSA Classification: Exempt

We are committed to diversity and equal opportunity. Reasonable accommodations are available for applicants with disabilities. Please contact us to request accommodations.

Benefits

• Unlimited PTO: Encouraging rest and work-life balance in a fully remote environment.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending.
• Retirement: 4% match with immediate vesting.
• Perks & Wellness: Fringe, Forma, Thankful giving, Equity.
• Learning & Development: Mentorship programs and more.

Additional Details

Seniority level: Director

Employment type: Full-time

Job function: Business Development and Sales

Industries: Advertising Services