Associate Client Services Director - Medical Communications - Remote

Meet Life Sciences; New York (NY); Remote; USD 140,000 - 155,000; Full time

Job summary

An innovative medical communications agency is seeking a detail-oriented Associate Client Services Director to join their dynamic team. This role offers the opportunity to manage large accounts, cultivate client relationships, and provide strategic guidance. You'll play a key role in project management and business development while mentoring junior staff. The company prides itself on sustained growth and collaboration within a supportive environment. If you are passionate about healthcare communications and have a strong scientific background, this could be the perfect opportunity for you to make a significant impact.

Benefits

Medical insurance

Vision insurance

Paid maternity leave

401(k)

Paid paternity leave

Qualifications

• 6+ years in Medical Communications, thriving in client-facing roles.
• Strong relationship building skills with clients and HCPs.
• Experience managing teams and collaborating across functions.

Responsibilities

• Build trusted client relationships and drive client strategy.
• Lead projects and manage financial planning and invoicing.
• Mentor junior team members and ensure quality of work.

Skills

Client Management

Project Management

Business Development

People Management

Scientific Knowledge

Education

Bachelor's degree in a related field

Job description

Associate Client Services Director - Medical Communications - Remote

Associate Client Services Director - Medical Communications - Remote

This range is provided by Meet Life Sciences. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $155,000.00/yr

Direct message the job poster from Meet Life Sciences

Account Manager - Healthcare Communications

Summary:

I am excited to be partnered with my client, a global, privately-held Medical Communications agency, on their search for a detail-oriented + enthusiastic Associate Client Services Director to join their top-tier Client Services team. Since being founded the team has seen phenomenal and sustained organic growth, working across Medical Affairs, Publications, Promotional, Commercial and Regulatory spaces for their roster of blue-chip pharmaceutical companies and biotech's!

Continuing their growth, the team are excited to bring on someone new to join their Director-level leadership team, in the form of an Associate Client Services Director! As ACSD, you will have the opportunity to take on the responsibility of managing large accounts across various deliverables, cultivating client trust, providing strategic guidance, and fostering team collaboration! Interested? Apply below or reach out directly to learn more.

Job Description:

Client Management:

• Build trusted client relationships, ensuring satisfaction and strategic alignment.
• Exhibit strong scientific grasp of client's business and therapeutic areas.
• Drive client strategy, manage projects, and address business challenges.
• Guide the team for successful project execution.
• Secure agency business through client relationships.
• Assist in developing client strategies with scientific leads.
• Provide direction to account teams and understand market context.

Project Management:

• Lead projects, demonstrate hands-on approach, and guide team.
• Understand internal processes and resource needs.
• Strategically guide project execution and problem-solving.
• Review and approve content with scientific lead.
• Facilitate team communication and updates.
• Oversee financial planning, revenue forecasting, and invoicing.
• Collaborate with senior management for resourcing.
• Ensure project delivery within financial and timeline parameters.
• Foster client transparency in financial matters.
• Manage relationships with Finance team.

Business Development:

• Drive organic growth and identify opportunities.
• Support senior team on new pitches and presentations.
• Generate proposals and ideas for new projects.
• Lead proposals for small pitches and annual planning.

People Management:

• Effectively manage team, offering feedback and support.
• Mentor junior team members and ensure quality.
• Direct and delegate tasks to junior colleagues.
• Develop and mentor mid-level staff.

Skills Required:

• Bachelor's degree in a related field
• A minimum of 6 years' experience working within Medical Communications
• Experience working and thriving in client-facing roles within fast-paced agencies
• Strong relationship building and strengthening skills, with both clients and HCPs
• Has a high level of scientific knowledge
• Experience managing teams and collaborating effectively with wider business units such as scientific and creative

Contact:

Please contact Kristyn Coldewey on email at [e-mail] if you would like to learn more about this opportunity.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Science, Strategy/Planning, and Business Development

• Industries

  Hospitals and Health Care, Biotechnology Research, and Pharmaceutical Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

Paid maternity leave

401(k)

Paid paternity leave

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